If I bought a standard ticket and then got COVID symptoms for example would I get a refund?
Please send an email to firstname.lastname@example.org and we will be happy to help!
I saw a different explanation to this expression on a swedish traveling show who visited spain. Sweden was involved in the big religion war 1618-1648 on the protestant side. Spain was on the other side. When prisoners were taken, they were inturrogated. Usually this was not survived and much worse then instant death. The spanish had interprenters, but not from swedish. So all smart captives, regardless of nationality, would pretend to be swedes. Hence; Don’t pretend to be swede! (better translation to english then “play swedish”) With time the meaning of the expression has traveled and in Mexico, were I picked it up, it means “Don’t be silly”!
Excelente blog, me ha sido de mucha ayuda. Muchas gracias!!
Buenos dias soy de romania pero estoy en spania de mucho tiempo pero quiero volver en romania por my hija pero tengo miedo que no puedo volver otraves en espania.My hija a nacido en spania.Que papeles me falta pa volver en spania de my pais.Gracias
I have a query regarding Regimen Comunitario tarjeta which was expired at 24 April 2019. I was at Madrid, Spain and left Spain during the year 2017. It’s something like pareja de hecho. And we separated few years back.i guess to renew my partner is needed. But unfortunately I don’t have any contact with her. Is it possible to renew the card after long time. Or can I change my card to arraigo. what can be done to go back Spain.is there any options to go back spain. thanks.
Hi there. You would definitely need your partner to renew. If you don’t have the same partner then it would not be a renewal, it would be a re application. Additionally if your tarjeta has already expired a year ago then you are not eligible for a renewal even if you had the same partner. Regardless, you will need to start from the beginning of whatever document you would like to apply for. Be it a student visa, working visa, tarjeta communitaria, autonomo, etc.
do they ship from madrid to Vienna? because I could not find this option and my suitcase is still there unfortunately :((
Hey Timma! You will need to visit their site and input the details of your shipment (countries, cities, postal code, etc). Ensure you write in Spanish too I think this helps. I tried to do a test for you byt the details are too specific. 🙂
HELP! I was studying abroad in Barcelona for three months from Jan 5th to March 28th of 2020. My dad sent me my credit card, a bottle of hair oil, and two jars of hair dye to my host family in Barcelona. It arrived in Customs Jan 14th and it has been in customs ever since. I’ve now returned to New York and I read online that if they don’t send it back to the sender they will destroy the package. Do you know how I can get in contact with them?
Omg the title should have been nostalgic shows. Love the list. sadly the office not available on netflix in my region so i got a 7-day trial on purevpn and it works for those geo-restricted
this is also a good website : https://www.pdfread.net/
Hello all! I hope you respond my message. It is very urgent!!! My Nie is expired on 22th january. Today is march 4th and i want to leave spain and do not want to come back. Is it possible to leave spain in this situation?
is there a monthly pass for EMT bus as well? Thanks in advance.
Hi there Bruce,
The Abono card is for all the modes of transportation including bus!
I’m so glad you posted this! My mom used to tell us about how she was doing poorly in high school spanish and there was this phrase she translated to “throw the house out the window.” I always wondered what the heck she was talking about…she knew it was an idiom, but she could never remember what it really meant. THANK YOU! 🙂
Hola! Gracias por las informaciones. Tengo una duda.
Viajo a Letonia, con escala de 5 horas en Austria. Puedo ir a Letonia y regresar a España sin problemas, aun teniendo una escala…? Tengo mi carta de autorización de regreso, pero se me olvidó preguntarlo en la Policía de Aluche. Si alguien puede orientarme, por favor.
En muchos sitios, leo que en principio no habrá problemas. Mientras en otros sitios leo que la AUTORIZACIÓN DE REGRESO es valida con vuelos directos a España?…. Como última instancia estoy mirando si puedo sacar una visa de transito para Austria (Tengo pasaporte dominicano). Porque me gusta tener mis cosas organizadas y no aventurarme.
HELP! Thank u!
I need help with an appointment to extend my VISA for the entire year. Can you help with that?
Hey Jean! Send them an email to email@example.com and they can inform you on what services they can offer!
Anyone know the address of the office where the appointments are held?
Hola, quisiera saber si esta tarjeta también puede ser solicitada por estudiantes internacionales (intercambio) y por adultos mayores de otros países
Hola Najib Boubakri, has podido viajar. Puedes contarme tu experiencia. Estoy en una situación parecida a la tuya. Un saludó.
Soy nicaragüense, el permiso de residencia se me caducado el 28 de diciembre 2019 y estoy en trámites de renovación y otros dicen que después que caduca la tarjeta tengo 3 meses y puedo viajar. En la página de inmigración ya me sale la resolución favorable pero aun no recibo la carta
Hola alguien puede iluminar, Soy nicaragüense, el permiso de residencia se me caducado el 28 de diciembre 2019 y estoy en trámites de renovación y otros dicen que después que caduca la tarjeta tengo 3 meses y puedo viajar. En la página de inmigración ya me sale la resolución favorable pero aun no recibo la carta
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I got an offer from Spain in last July. My company applied for HQP in the name of me. After 10 weeks passed, they made a request due to positive silence. I have 2 questions:
Firstly, when can you do approval request due to positive silence, should you wait 10 weeks after application or is it enough to wait 20 work days and after that you can make request?
Second question, how long waiting time is normal to get a response from approval request due to positive silence? 2 weeks? 1 month? Anytime they want? Because my company constantly tells me there is nothing that we can do except from waiting, they say it seems that my case is always under process. No other specific information.
In total it has passed 14 weeks and it is super frustrating, is there anything that i can do to get involved?
Hi, I was wondering if I could receive help because I lost my public transportation card?
To replace your card I recommend that you head to the metro station Sol and visit the office there. They can easily re-print it for you for a fee of 6€ 🙂
Is like “to be ashamed of speak out the true”, you don’t want to open your mouth and you prefer to keep quiet or not tell the true (could be little strange or disgusting to see someone with hair on his tong”.
my brother send me telephone from USA being held in madrid custom I dont know why is being held down for 3months now. How can you get my package to Lleida Reply please
Hi, my student visa expired and have applied for renewal. In the mean time I travelled to India without applying for authorisation for reentry. But now I have got my renewal processed successfully. Should I have authorisation for renewal for re entry into spai, or the authorisation for renewal is enough? Please help.
So, I went today to apply for the autorizacion de regresso in Granada. I just finished pareja de hecho, and have applied to change my student TIE to a Tarjeta Comunitaria. I’m planning on going to Dublin for Christmas, but I was told that I couldn’t apply for Regreso if I wasn’t going to my own country. Is this true? If that’s the case, what can I do?
No that is not true. I’ve left Barcelona to fly within Europe, to the US, to the UK and to my home country of Australia.
Be careful with this kind of situation especially with the recent law changes. One person’s experience is not the defining rule. In fact, the laws of the Regreso have gotten even more strict since 2019 and they are even printing “Not for use to travel around Europe”. The law is stated as such and its true that one law officer at an airport may be more flexible but that doesn’t mean every experience will be that way. Again, I appreciate your support but please always ensure to have the most current info before giving people advice especially on an official forum like this :).
Hola, estoy de Erasmus en la URJC, soy Colombiano y quisiera saber qué tengo que hacer para poder visitar Marruecos, si necesito un permiso, un visado o algo similar.
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Hi, I am in need of urgent help as my flight to the Philippines is next week. I am currently awaiting the renewal of my residency and my TIE is already expired. There are no appointments available until January of next year. I have tried going to the police station and explaning my situation but they say that they cannot help me unless I have an appointment.
Would it be possible to re-enter spain with a tourist visa, and if so, would this impact the renewal of residency? Thank you for your help!
Unfortunately there is nothing you can do in this situation – legally. If you leave Spain you will need to stay out of Spain for at least 3 months to “reset” your status and enter as a student. But by then of course you will miss your TIE appointment and your re-application will no longer apply. It is true that you will need an appointment for a Regreso in order to apply, they stopped accepting walk-ins because so many would wait until the last moment to apply for their permission.
Sorry I could not be more helpful!
I know this probably is too late to help the original poster but for anyone else reading… Without an appointment, only on the work day immediately prior to your leaving the country you go to the police with all the documents necessary for the regresso INCLUDING your plane tickets and line up without an appointment. Lots of people will be there for when it opens at 9am so you need to get there AT LEAST by 7am to have a chance of getting in. Plan to spend half the day waiting. I have done this many times in Barcelona while waiting for my renewal to be processed/new card.
Hi there Kate. For Madrid, this is actually no longer true and remember that this is a Madrid focused website. The authorities have changed the laws and now forbid any sort of walk in appointments for the regreso. I go to the office quite often and it has been like this for the last year now. I appreciate your effort to help but please ensure you have the most up to date info 🙂
I have been staying in Madrid as a student since September and will leave in January. I have my NIE and all the other paperwork I need for my stay. However, I was wondering that when I leave, if I have to go back to the Oficina de Extranjería to let them know I’m leaving or fill out some kind of paperwork. My home university said that it depends on the national legislation, but I can’t really find anything on the internet. Can you help me out?
You do not need to notify anyone that you are leaving. It’s true that perhaps there are certain rules for certain nationalities but for this you’ll need to check with the embassy that you applied for your visa with. But I personally have not heard of anything like that!
Asking the same as previous person, were is the discount code if buying online?
Hi Nikita, There is no discount via online reservations. You will need to give them a call (they speak english) and let them know you have a City Card. Then be sure to bring your card with you to the show so you can show it to them!
Kindly provide me with more info regarding a child born in Spain to foreign parents, how can he get his Spanish citizenship or nationality ? What are the requirements and conditions? Please advise Awaiting your prompt reply
My men’s team is traveling to Madrid in March and we would like to play against a team from Madrid. Can you help us arrange that?
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I am trying to figure out how to get my daughter’s used clothing through customs. She is living in Spain for a year on a student visa. She packed these clothes before she left in August. How can I get ahold of customs to determine what I need to do if they are her personal items and not something being sold to her.
Thanks for the share man! I have been hunting Black deals for a month and guess what I have found many of the amazing deals and had already ordered. Ike from Amazon a Chromecast with 50% off n original price and Purevpn 5 year plan with 88% off . Those deals are amazing.
i can not find appiontment in my city to renew my tie card can i choose different city
Hi George. You will need to have your NIE registered in the city that you live in!
I’ve lost my expired NIE card. Can I still get a regreso? Do I need to do something else first? I am traveling Dec 16 so I just have one month to figure it out !!
Can I get Authorisation de regresso 2 days before NIE expiratio.
You can only apply for the regreso if you have already requested to renew your NIE/TIE. You will need to present a paper proving you’ve requested the renewal.So it doesn’t matter if your NIE is expired really, as you have 60 days before and 90 after expiration to apply for renewal.
Hello All, My NIE expires on 13th of December. And I have ticket booked from 11th of December to 7th of January. In this case I need Authorisation de regresso before 11th of December only for return back. Is it possible to get it before 11th of December?
I brought some fancy dress costumes which didn’t fit on a New Zealand website and i sent back as RETURNS DOCKET SAID TO SPAIN AND THEY’RE BEEN HELD IN CUSTOMS FOR CLEARANCE…ITS BEEN THERE A MONTH WHAT HAPPENS NEXT.
Moving abroad is indeed stressful and one has to plan properly to ease things. We family are planning to move abroad and I think I stumbled on your article at the right time. Thanks for sharing these amazing ways to overcome the frustration and these will definitely be of great help for us.
Hi there, This article was very helpful. I recently sent back a pair of shoes I bought from a Spanish Company (Paloma Wool) and according to my tracking it has been in Madrid customs for about 25 days!!! I marked it as a return on the package and it was shipped from Australian (where I live). I’ve contacted the company and they said they have sent the necessary paper work to Spanish company but it’s basically out of their hands. Any advice on what to do next? Do you think they will ever get there? They were expensive shoes so I really want a refund. Thanks!!!
Sorry… I meant Spanish customs not company….
Hello, I am awaiting 3 parcels from Morocco to go to Spain, I have letter for one from the correct, which I am trying to deal with. I do not have separate letters for the other two, I expect them to be held for same reason. How can I contact correct to chase my parcels. Thanks
I want to travel some more this next year. It is good to know that I should consider thinking about staying in a hostel. So, I liked what you said about how it would be smart to have locks and cases for my valuables. That is good for me to know because I go to stay in a hostel.
para los que quieran saber yo iba a sacar la autorización de regreso para volar a Viena y Budapest ! mi TIE caducaba en JUNIO y mi viaje era en JULIO. Sin embargo, en la policia me indicaron que no es necesario , porque se tratan de países de la comunidad schenguen así que si tienen su TIE caducado para el caso de ( ECUATORIANOS) presenten solo su pasaporte en la puerta de embarque. Ahora bien ya han pasado los 3 meses de plazo que tienen para responderme y aún sigue en TRÁMITE mi TIE . Programé un viaje para Alemania , República Checa , Polonia , Italia y Nuevamente viajé sin problemas .Ojo lo digo por mi experiencia.
Hola Keyla, en Italia no te dijeron nada? soy ecuatoriana y estoy en la misma situación, he tramitado la autorización de regreso pero tengo que esperar la respuesta (aplique en Mallorca) y mi viaje es en poco días. También fuiste a Suiza? Saludos
Hola a todos, mi tie caducó en septiembre, ya mi prórroga de estancia está en trámite. Quiero viajar a Francia en diciembre, alguno ha pasado por la misma situación? Funciona la autorización de regreso y el tie caducado? Muchas gracias
This short article does not do this woman justice. She was originally married to Henry’s brother who died shortly after the ceremony. She was passed to Henry and they were married for 13 years (?). She had a number of pregnancies which failed and she could not produce a male heir. If she had , she probably could have remained.
Hola! Gracias por sus tips. Soy estudiante peruana y al estar en proceso de prórroga de estancia por estudios solicité una autorización de retorno. Viajaré de madrid a Miami con escala en paris-Francia. Mi pregunta es si al retorno tendré alguna complicación por tener un vuelo con escala en Francia llevando mi autorización y todos mis papeles en regla. Gracias !
Living at Madrid homestay will be a wonderful experience for the people. They treat the guest as their own people and will welcome you with warm hugs.
Hi, I am a non-EU national. My work permit expires on 03-Dec-2019. Can I travel outside Spain on 01-De-2019 after getting working permit extended but not without a renewed fingerprint card? Is there any document needed to come back in this case?
Hello, I am a non-EU national. My Spain Work permit expires on 03-Dec-2019. If work permit extension is approved can I travel outside Spain without renewed residence card? And is there any document needed to come back to Spain after 90 days other than stamped paper ? Thanks in advance!
Hello! I want to travel to the UK and my NIE is being renewed, what kind of documents should I supply to the embassy as proof that I am a legal resident and my NIE is being renewed?
Hello, I want to do the same. Can you please help me out and tell me how it worked out for you?
Hi Tala and Sarah! For this you will need to apply for an Autorizacion de Regreso. It’s essentially a document that you show the Spanish authorities when returning to Spain, that tells them that you’re papers are renewing. Here is an article on how to apply for your Regreso: https://www.citylifemadrid.com/travelling-while-your-nietie-is-renewing/
Hi! I can’t seem to access or find any tickets to register. Am I too late?
Hi there Hayley. If vogue has removed the sign up form then they have closed the booking
Hi, I have lost my regreso but I have the scan, can I use it to enter the spain? I’ll appreciate any help.
You cannot travel within the EU on a regreso. It isn’t allowed.
Hola buenas tardes vivo en Madrid en vallecas avenida Pablo Neruda portal 8: d:2 Y estoy a espera de la carta que mi llegué acepta hace un mes y pico que no ma venido la carta Y lo necesito para poder ya trabajar
Your tips are really very helpful, thanks a lot.
Hola, he pedido la autorización de regreso pero se equivocaron en darme el documento. Lo que tengo no vale pero ya he salido de Europa. ¿Se puede solicitar la autorización de nuevo desde afuera?
Hi All, I’m moving to Spain on a spouse visa. I’ve got the entry visa which is valid for 90 days and allows multiple entries. As per the defined procedure, I have to reach there in Spain within these 90 days and apply for TIE/NIE during the first month. Somehow there’s still a lot of personal work pending in the current country of residence which can take a couple of more months (2 months for resign period from the job). My question is, after applying the TIE/NIE Can I exit from Spain while the applications are in process, finish the pending stuff here in the current country and go back once the card is issued.
Is this possible, During your first application process exit the country and come back again within the validity of entry visa?
Please suggest a solution for this issue.
Muchas gracias por la información para obtener el numero de la Seguridad Social y como solicitar la cita
I am married to a spanish national and have the residencia familiar. I have lost my nie recently and haven´t yet got the appointment for the finger prints for my duplicate nie. i had the appointment today for the regresso and at the police station the officer said that he cant give me the regresso today and i need to takle the fingerprints appointment and then do the regresso. i am a bit confused at to why he rejected the regresso. so my question is it possible to get the regresso without the application for duplicate nie being in process? Thanks in Advance.
Hi! My NIE is expired, but I have the Regresso. I wish to travel to Bayonne(France) by bus from San Sebastien and come back by bus to San Seb. Can the Spanish authorities accept Regersso document at the border check while back to Spain from France at the Border? Or is the Regresso valid only for Air Travel?
Buenas queria que me ayudaras bueno en una duda que tengo y muchos problemas con lo del dni que esta apunto de caducar y tengo que viajar si o si y no se en cuanto tiempo puede tardar en darme la autorización de regreso si tengo que ir antes del dia 12 y yo tengo cita el dia 6 . ¿Hay que pagarlo directamente alli en extranjeria? O ¿tienes que hacerlo a traves de internet ? Tengo miedo que no me la den o que tarde micho que darmela. Si me podrias contestar te lo agradecería muchísimo,
Hola Malika, lo que tienes que hacer es descargar el formulario de TASAS 790 y pagar la tasa correspondiente a la “Autorización de regreso” en el banco (se puede hacer desde el cajero de cualquier entidad, no es necesario que sea la tuya), a la oficina de extranjería tienes que llevar el pago ya efectuado, no se puede realizar pagos en la oficina, ni por Internet. Un saludo
The indoor swimming pool is best for swimming because indoor Swimming pools are not defective and their water is safe away from dust. I am reading your blog and I get the useful info about indoor swimming pool. Thanks for sharing great advice.
very good Congratulations
Hola, una pregunta. Voy a cursar en la URJC de Fuenlabrada pero voy a hospedarse en centro de Madrid. Que tarjeta es la que me conviene más? Ya que em campus se encuentra fuera de la ciudad. Gracias!
Thank you for the information but was why did you leave out Italica just outside of Seville?
Hi Marc. There’s several other cities around Spain with Roman connections that we did not mention. We had to select a few of our favourites 🙂
Hi Nikam, I like the point you have made here of putting comfort before budget. Most of the times people think about cheaper options but nothing should be compromised with comfort. Comfort should always be ones foremost priority. Great tips. Keep sharing!!
Can someone please tell me the cost for Annual Public Transport Card? and does it include all zones or only zone A?
Hi all, I have an expire NIE but im currently in the process of renewing it. I know I need a autorizacion de regreso but there is no available appointments, went to the police station but they didnt want to help me and im leaving spain in a few weeks. Would i be able to enter the spain with out the autorizacion de regreso letter. What should i do in this case
thanks for the information
I have a package held by customs since May, I have sent all relating documentation to them by registered postage so I know they have received it but they still do not answer. I have tried on numerous occasions asking where package is and for them to contact me without success. When I try to contact them using there messaging page there is always a problem with there software which stops you from sending a message. So far sending documentation has been a waste of time, phone a waste of time and email a waste of time. Now just had a message saying package shall be destroyed in 3 days and they are still impossible to contact.
Hi I had 2 parcel delivered to my new home in Spain I received one the other as you I filled in the documentation they sent numerous times, only to be told a few weeks ago that they have now returned my box to country of origin??????? It’s been 3 weeks I i not got clue where it is or how to find it as no one seems to want to help
I am doing ivf in Gran Canaria and my sister in law is in Spain sending me hormone pills prescribed by my doctor for me. I am in USA but I will be physically in Spain in one month for embryo transfer. I am supposed to take this medication starting in two weeks. She picked it up from the pharmacy it is in a small box. She is in Lanzarote sending it to Miami. What do you think? Will I receive my medication if she sends it by mail?
How do I replace my lost NIE since it’s less than 60 days to expiration ?? Is the report of loss enough to prove my status?
Dear All, I need your valuable suggestion! I am currently living in Spain. During this summer, I would like spend my vacation in Canada.
I have the following conditions:
* My NIE card will expire on 30th July 2019. Unfortunately, I could not go for the NIE appointment before 30th July. So, before the tour I will not be able to get the new NIE card.
* My D type multiple entry visa will expire on 10th October 2019.
Should I need the Autorización de Regreso to come back in Spain?
Thanks in advance and eagerly waiting to hear from you.
Hey Leah! My friend and I are going to Croatia for a month, he was able to get a regresso, since he is in the renewal process. We are flying there from Spain and plan to take the papers you suggested. Is there anything else we should know? Should we expect any problems at the airport? Thanks for any info or suggestions you have. 🙂
Do the police station in Aluche accept urgent on the spot appointment? I could not get any appointment dates before my date of flight.
They stopped allowing walk-ins about a year ago. This is the official answer. But you can always try!
Hey Leah, thanks for all your help, I have an ADR but my flight goes through Amsterdam then Barcelona, would I have a problem entering? by “walk-ins” you mean that?
What days the the Christmas bus run? We plan to arrive 21/12- depart for Portugal on 24/12.
I am having huge problems negotiating the website to retrieve a package stuck in Madrid. The English translation is not easy to find, and I have filled in the wretched forms numerous times, but keep getting diverted. Another purchase was sorted out over the telephone, so, I cannot understand the logic behind this one. I am at a complete loss.
Hi, my wife is spanish citizen and my identity card is regimen comunitario, can i work to other eu country without getting working visa?
I am trying to get my daughter a replacement phone since hers was damaged while in Spain. It is being held in customs, for 2 days now. She will be leaving very soon. How do I get this process moving faster? Thank you.
I’m sick to dead about my package at Spain custom. Almost 1 and half month still the custom refused take off their hands from my package. Spain custom is the worst custom in EU.
gracias por la informacion es de gran ayuda para los que quieran saber como se puede mandar dinero directamente a otro pais
Thanks for the information
I disagree. This expression is used in other parts of the Hispanic world. I’ve heard it many times in South America. It could be that young people do not use it these days.
I’m not sure what this site is for but i would like to learn a little Spanish slang or otherwise..!!
Bienvenido, es de puta madre!
Thanks for sharing Nice Information. Great article and very well explained this post. this post helpful for me and many others.
I sent a package in October, valued 11 dollars. My mother didn’t received it until January and they make her pay 20euros. I sent a letter requesting an explanation and came back to me. Could you give me a Customs address so I can send the letter again ??
Hola para sacar la tarjeta TIE a mis hijas hay que pagar las tasas de ellas tambien ? Gracias
We are planning to travel to Toledo by train . Is this luggage facility near the station ?
Is there a maximum amount that the package can be valued? my friend wanted me to send 50 juul pods for him, should be valued in 500$, is that ok?
Hi, when I arrive in Madrid in September I will be 25, but turn 26 in beginning of October. Will I recieve the abono joven for September and then it will automatically switch to adult fare for october onward? I will need a B1 card when I am paying the full adult fare.
Yes exactly! The physical card will stay the same but when you do the top up at the machines in the metro stations it will update you to the new plan 🙂
Qué pasa en el caso de tener la resolución favorable de residencia (la carta) pero no el TIE? Las citas paraas tomas de huella están muy escasas.
Hola Natalia. Has viajado en esta situación, o lo has resuelto de alguna forma?
I live in Madrid, and was due to receive two important pieces of mail about three weeks ago. Neither have arrived. Both were sent in standard, letter-size envelopes; one from the United States, and one from Alicante (in Spain). I have made several attempts at finding out what happened, but Correos has been incredibly unhelpful. I have asked specific questions, and they refuse to answer, and have asked what my options are, and they say I have none but to wait. Any advice on what I could do to trace these items?
I have a question about receiving regular mail in Spain. I live in Madrid, and was due to receive two important pieces of mail about three weeks ago. Neither have arrived. Both were sent in standard, letter-size envelopes; one from the United States, and one from Alicante (in Spain). I have made several attempts at finding out what happened, but Correos has been incredibly unhelpful. I have asked specific questions, and they refuse to answer, and have asked what my options are, and they say I have none but to wait. Any advice on what I could do to trace these items?
it really is the amazing view from Spain. They live so peacefully there
You can click on the following link to reserve your portable WifiAway router online! Or you can reserve your device directly (and receive it on the same day) in the Citylife Madrid offices on Gran Via whenever you can come by during office hours. You just have to pick one up and then when it’s time to return it you can send it to WifiAway in the post! Up to 10 devices can be connected through Wi-Fi to the router, so it’s perfect for a flat full of roommates!
my friend send me telephone from USA being held in madrid custom I dont know why is being held down
Just to say, this nonsense happens even if you buy online from a EU website which has a fulfillment centre in an EU country. Eg Amazon.es or Thomann.de. I’ve had to wait weeks so far to receive some electronic music gear worth 170€ because the customs process is so bad. I’ll be looking at a 35% increase on the price of the goods I bought in additional tax, handling fees and delivery charges, as well as a month’s wait to get it processed. This is pretty normal for any package which catches the eye of a Customs Officer in Madrid.
It makes buying online a joke. They are probably doing it on purpose, to deter people from purchasing goods from other countries; they want you to spend your money locally instead. Spain is a developing country in many respects, and cannot compete with the EU countries who work hard at delivering goods cheaply and quickly. Unfortunately Spain’s attitude toward business is still very much ‘Mañana, mañana. Let’s all have a siesta’ – it literally hasn’t changed at all in the last 30 years. Geographically beautiful, and some lovely individual people, but why they collectively make it so needlessly difficult to get anything done is beyond me. It’s a very frustrating culture/attitude if you are used to living in UK, Germany or the Nordic countries.
Also to say, my family stopped sending presents to their grandchildren because the parcels would get lost or destroyed so often, or accumulate surcharges which were more than the contents of the package. Now they wire us the money, and we buy some gifts locally.
I already purchased my City Life Card, how can I get it?
Yo pagué por mi City Life Card, dónde la puedo obtener?
How can I apply a discount code when buying the tickets online?
I think this is related with ancient fight between Sweden and Russia trying to get Finland territory. I think this because socialist Latin american countries has the expression “Hacerse el ruso” and it has the same meaning: someone that it is pretending that he/she doesn’t understand and countries with communist tendencies use “hacerse el sueco”
Hola! Buenas noches! En mi caso estoy esperando el TIE por primera vez. Quisiera saber si igual aplicaría la autorización de regreso?
Hello! Are you still doing runs in the park on Saturdays? I’m interested in joining, thank you!
Hola beunas atodo perdido la residancia pido el duplicado ahora tengo resegeardo pregunto se peudo sacar regreso de la frantera de algesiras
Hi Joachim, this is a great post about how to budget for living in Madrid. Like you say, living in Madrid doesn’t have to be expensive. There are also loads of free activities and student bars that make it affordable to have fun. I also wrote a recent article about living in Madrid on a budget and included a few recommendations for budget restaurants and bars that I thought might be useful for your readers: https://blog.ailolamadrid.com/2019/03/04/madrid-on-a-student-budget/
My sister wants to bring my brother right away because he badly injured his knee. It was explained here that it’s important to know the right contact number needed in case of emergency. Furthermore, it’s recommended to go to a trusted walk-in medical clinic for quality health care.
Hi, hoping someone can help with an advice. My mom obtained an Autorizacion de Regreso to travel from Spain to Canada (she’s not a EU citizen, nor she is a Canadian citizen). Her flight from Madrid to Toronto had a layover in Frankfurt. When she exited the plane in Frankfurt and went through the passport control, the officer said that she violated border laws. She was then taken to a police office in the airport where a protocol was put together laying out charges against her.
Her flight back has a layover in Brussels, so we’re concerned that she would have problems there or even refused to check in to her flight.
Has anyone had any experience dealing with a similar situation? Any tips?
My visa and NIE expired and I applied for de Regreso,
I’m planning to travel to Brussels from Madrid, will the Airlines will allow me to get in the airplan with expired documents
Soy argentina con nacionalidad italiana. Estoy viajando con mi pasaporte italiano y quería obtener el seguro médico para residentes de la Unión Europea. Donde debo presentarme y como puedo obtenerlo?
Desde ya gracias!
Solar G. Ximena
Mine has been held at the madrid customs for almost three months now and still have not been sent back to Australia. We did all the paperworks for it, but they refuse to give it to me. I’m worried that it was been lost, taken, or they just refuse to send it back or give it back.
Hi,I have a Spanish residency which expired a month ago and I have just been given a one month visa to the uk to get my brp But because I have to send my documents to delegación del gobierno and wait for them to send me a letter before I can go for toma de huellas and I have my flight booked and I don’t mind not coming back because it’s leave to remain, so my question is ¿can I live spain with my resident card that has expired,visa and passport to the uk?Thank you
Do we need to change doctors when we move to another nearby town.
My daughter’s cell phone was stolen and we are sending her a replacement. Any advice on how to send it? It’s a refurbished phone from Insurance company. Should we in pack it and send it or send in original shipping box. I’m concerned she will be charged a lot of taxes. Also is UPS best way to send it?
I am trying to register at https://www.adtpostales.com/acceder.asp, and each time I put in my NIF it says it is incorrect even though I am typing it exactly as it is written on my NIF card. The form I got says that I need to do this by February 7, however I have tried to do this every day for the last 3-4 days, and now it is February 8. What can I do if this is not working?
Hi, could i possibly purchase a ticket for at.madrid and juventus at the stadium a day or 2 before the game? Or on the day itself?
Going to Madrid and Rome. If I rent it from you, can I use it in Rome? If I cannot, can you suggest similar service in Rome? Thanks.
I sent anpackage to spain and until now customs held the package its almost one month they dont send any letters to the adress. What can i do to get the package
This was a very helpful article. Thank you for this
Hi, My name is Joel from MD city, USA and i just want to share my experience with everyone.I have being hearing about this blank ATM card for a while and i never really paid any attention or interest to it because of my doubts,Until one day i discovered a hacking called Mr Lawrence and she work with a hacking group call Cyber-link ATM Programmer.she is really good at what she is doing.Back to the point,I inquired about the Blank ATM Card.If it works or even exist.They told me Yes and that its a card programmed for random money withdraws without being noticed and can also be used for free online purchases of any kind.This was shocking and i still had my doubts.Then i gave it a try and asked for the card and agreed to their terms and conditions.praying and hoping it was not a scam, i got the card within 2 working days after making inquiring to get the card,i used the BLANK ATM CARD and it was successful,i withdraw nor less than 5,000 dollar each and every day,the BLANK ATM CARD worked like a magic and now i am living very comfortable and can afford anything i want to buy now,if you want to order for the BLANK ATM CARD here on WhatsApp via+2348119898252.
Football is one of the most widely played sport in the world and is actively followed and pursued by billions of people around the world. There are some countries who are exceptionally better at playing this game and in that list, Spain comes at the top. Spain is famous for football and Madrid boasts of some of the world-class clubs like Real Madrid. Thanks to the author for giving information on some of the websites that let people who play football come in contact with each other. If someone visits Madrid, then he can easily look for some players by going through these sites. Moreover, a trip to Madrid without playing football will be incomplete.
Hi My question is do I need Regreso to tarvel inside Spain??? Unfortunately my NIE will be expire by the end of this month (January), and I already booked a flight to Canari iland for February. After my travel I am going to leave Spain and don’t want to renew my NIE. Thanks
Quiero obtener una cita para la obtención de la tarjeta de dos personas por favor
There are so many odd Spanish expressions, It may be of interest to you to start a “collection” from your readers. My grandson, in the USA, is learning the language in school and had great success with his teacher when I sent him this article. I’d like to contribute this, to get you started: “Esta como una cabra” or more extreme “esta como una cabra cuesta=abajo en patines.”
Hi, i want to do food truck business in spain ,is anyone can help me ?with information,with the websites where i can find the food truck in madrid for information ? regards
Hello, thanks for the tips! I’m sending a care package to my niece in Barcelona (her fav snacks) so it sounds like UPS is the best way to go? To mark it as a gift, and make the value as $40 and that they are toiletries… correct?
I just applied it and want to know how many days needed for accepted
Thanks for helping me understand that putting labels that are vague can help reduce the tax. I will follow your advice since I am on a limited budget right now. This is because I have bought a lot of items to send to my relatives. These are late Christmas presents for them since I was too busy with parties and other commitments to manage this.
Hi my duaghter had her phone stolen in madrid..i need ti send her a new phone fron New york. Anyvsuggestions who I should use.
Hola. ¿Cuánto tiempo se demoran en entregar la tarjeta de transporte mensual abono de manera presencial en oficina?.
Hey your post has been really helpful. My problem is I can not get an appointment for my Empadronamiento within 30 days upon my arrival of Spain for there is no vacancy available on the municipal government’s website. And does it matter which office that I choose? Thanks very much.
hola soy cubano y mi permiso de residencia esta en tramite por ser familiar de un miembro de UE y mi visado vence el 29 de enero del 2019 y tengo un viaje de tenerife a madrid por 3 dias ..mi pregunta es tendria algun problema ya que estamos hablando del mismo pais …muchas gracias
My mom was from Oklahoma and she would sometimes use the phrase “You’re drinking my hair”
Such an informative post you had shared.those is the best places in Madrid. I visited some of these places.thanks for sharing this.it will help those people who are in need of a place to play. Keep posting this type of helpful article.. 🙂
Hi! I hope you can help me! My NIE is in renewal process and I have my regreso, I am currently in Turkey and my regreso says i am allowed to go back to spain until the 10th of January 2019. The question is, can I enter Hungary (or any other EU country) first-flying directly from Turkey to Hungary with my regreso? Or the regreso only allows you to return to Spain from a non-EU country like Turkey? My plan is going to Hungary from Turkey with my regreso then from Hungary to Spain. Would that be ok? Thank you so much!
Hey girls, I’m going to León spain 🇪🇸, From 5th January to the mid April I’m going there to au pair for a family, I was wondering where I can meet people to socialise with as it would be nice to meet new people and I was wondering if any of you live there or no anywhere I can meet people that would be great!!! ☺️
¿Hola que tal? He entrado con una solicitud de renovación de mi NIE el 25 nde julio de este año. El vencimiento de mi NIE era el 26 de septiembre y hasta ahora no he tenido retorno de ellos. Fui hasta la extranjería este viernes y me advirtieron que tengo que renovar mi NIE para ir a Brasil y regresar a España (empezaré otro curso en enero) y que tendría que solicitar una autorización de regreso. Pero yo he entrado en el site para pedir la cita y sólo hay cita para enero. Y he leído que no están enviando autorización sin cita previa. ¿Tendrían ustedes cómo ayudarme en algo en ese sentido? ¿Qué podría hacer?
Estoy estudiando en barcelona, soy americana y estoy hace unos meses, por dificultades en el cita recién ahora tengo el TIE en trámite por lo que me entregarán el 29 de diciembre. Y no me dan el permiso de regreso debido a que no puedo sacarlo por no tener el original del TIE. Debo ausentarme de barcelona unos días por navidades, es riesgoso, estando el TIE en trámite??? no puedo sacar el permiso de regreso, qué puedo hacer. gracias.
Hola Alvaro…quería preguntarle una cosilla urgente…con la hoja de regreso podría volar dentro de la Unión Europea? Ya que en bus creo que se puede ir dentro de la Unión Europea con la hoja de regreso
Hi all, Need your inputs. Can a resident of Spain apply for a regreso in any office in Spain? For example, I am a NIE resident living in Barcelona. Can I apply for a regreso at the Madrid office? Any experiences please?
Hola 🙂 Ayer alguien me ha robado mi abrigo. Es negro y es un „dufflecoat“. Habéis encontrado un abrigo?
Por favor lo necesito, es mi único y hace frío 🙈
My package arrived as a gift to Spain, but when I do customs clearance through the site, then it is eventually formed as a purchase for personal use. Is this normal? The parcel is shipped with a declared value of 40 euros. I indicated this price on the website when filling in the questionnaires.
The concept of the sports bar is fast catching up with everyone and the author has done a good job in highlighting the QW sports bar in Madrid. There is no better way to enjoy a game of football with your close friends while gorging on some mouth-watering crispy snacks and drinks. Moreover, the QW sports bar is located in a convenient spot that is around the corner from the Royal Palace and the Opera. However, the best way to attract customers to the QW sports bar is by keeping the price in the affordable range.
Hello, I have a package that I have not heard anything about for more than a week. I was wondering what I should do after I have sent the payment for tax over to barajas and have not heard anything. (I sent the payment on the 19th and it was confirmed it is now the 29th)
Hello! I paid the tax for my package last week and I still have not heard anything else about receiving it. How long should it take to get to me? What is the next step?
Hello in order to get in, I have to buy a ticket? And if there is so, where I can find them?
Hi! Do I need to buy ticket for the Christmas market tomorrow or can we get them there?
Hi , I just wanna ask, I’m on arraigo my papers is already Favorable. My huellas is on february 1 and I booked a ticket going to Philippines for 2 months on Feb 3, but my tarjeta is not on my hand yet, Planning to get a regreso using for my travel and to get back spain do you think i can have a problem? Do you think there will be a problem if i will not get yet my tarjeta for a month before the release after my huellas because on that time i will be in the Philippines. thank you
Help! A ver si me podes ayudar. Hace 5 años saqué mi nie por ser familiar de un ciudadano de la Unión. Se caducaba en septiembre y yo ilusa pensé que había que renovarlo y listo pero no! Tengo que pedir el permanente ahora. Cuestión que ya está caducado y me está costando más ahora que le primera vez. En diciembre tenemos un viaje a Viene, nunca me pidieron la tarjeta pero nos da cosa viajar estando en esta situación. Esto o podré hacer acá en Barcelona también?
Just want to say thank youu!! People like you make others life so much easier! I really appreciate all your help!
hello My NIE is going to be expired on 26/12/2018. i have already applied the renewal in advance i mean on 6th on november in Pamplona Navarra. Now i want to see my mom and i want to fly before Christmas i mean near 20th dec. so ok if i go and ask for a regresso. so its validation time will start from the day i get it or from the day my NIE expires.? another query will they ask for a confirmed ticket? somebody told me that they might ask for the return ticket? please clarify a bit
Hi I have the same problem, I won an sugar hair vitamins in Instagram for 6 months and the product cost 159.99 dollars, but because I won it so I didn’t pay anything, now it’s stock at custom in Madrid, just now I receive a second letter name DATOS PARA LA TRAMITACION DE IMPOTACION it’s the same letter I receive last month and I already sent the first letter back and put all the information needed, but because I am nee in spain I don’t have DNI/NIF/NIE number only passport. it’s confusinng because the adtpostales.com is only in spanish i don’t know how to sign online
puedo viajar con el regreso en el avión
Hola buenas tardes, tengo el resguardo de mi nie que está en poseso, debo viajar a Israel urgente, puedo salir y regresar a España de nuevo con mi resguardo ya llevo 4 meses con mi resguardo, muchas gracias por su valiosa ayuda y respuesta.
I purchased an item on Ebay over a month ago and Spains stupid Customs dept is holding it hostage. I live in the United States. Why would Customs hold my package hostage when its leaving Spain. Hey dumb asses, your supossed to stop packages coming in to Spain. I have my own Customs dept that will handle it over here. Qhere do you get off holding my package for 2 months! Criminals!
Hola puedo entrar con reguardo de renovacion mo tengo regreso
Being waiting 12 days for my parcel from Spain no updates on on any parcel tracking app called up correos no help telling me about waiting 15 days any help
Hi, I have a youth abono transport card and it has been working for Metro and train but when I used the bus for the first time today it didn’t work. I had just been on metro and it worked and its not time for top up. Is there a reason why it didn’t work as I thought it could be used for all transport in Madrid.
I have had a package stopped from USA, value of $19. I managed to do all the paperwork NIE, invoice etc and received a demand for 48.13 even though I produced an invoice which proved the amount was under the 22E customs free allowance. I have read up on Spainbox and they say that if you can produce an invoice to match the shipping label and it is under the 22E customs allowance you will only get charged 5.34E. How is it legal to charge me 48.13E. Has anyone had similar experience. Has anyone managed to talk to customs and get an explanation.
Adt Postales IS THE WORST! I’ve never seen so many complaints for a postal service. I sent a package at the end of June and it’s still being held. At this point (4 months later) i just want to get it returned to the original address (in California) and even for that they are requesting new forms that I have no idea what they are. My friend who lives in Barcelona and was suppose to received the package said she’s not paying the taxes (they cost more than the jacket I bought and was sending to exchange the size only) and request ADT to send the package back but they said that unfortunately they can’t do that. Shoud I considered my package lost at this time? Is there any email to write to them? Or any other suggestion on how to get the pachage returned to sender?
hello to all , I need a very very urgent advice. I had apply for working visa for spain, my athurasion has been approved, but I did not get my docs around one month, after one month when I have papers, consulate don’t agree to give visa, and they said ask Madrid to give new date, Madrid said they never make new date, that paper is ok.
Please advice how I can do?
I have tourist visa for spain, is it possible to go spain on this visa and apply in police for resident card?
ADT postales held my package asking me to list the contents. Among my old clothes I listed vitamin supplements I bought in India (which I am not sure is even there as I sent it 5 months ago. I have listed 40 euros as total value of the parcel. However, this company changed the price for the vitamins to be 15 euros and now asking me to pay 48 euros for it. Why do I have to pay this tax? It says on the rules “Private gifts with values of over €45 are also subject to VAT payment and only in the case of used personal effects, following verification by Customs in line with the established procedure, may they be exempt. ”
The stated value of my parcel is 40 euros, it is personal effects. Why do I get charged?
The title quite literally says “in Salamanca”, Kaylee. 🙂
I have been trying to book an appointment for the TIE but it always tells me that there is no appointment available, What can I do regarding this issue. Would it be better to go to the office and book an appointment from there? I have about 2 months left for my visa to expire, and my proof of residency appointment is more than a month away
Hola, quisiera saber qué documentos necesitamos para vivir en Madrid, mi esposa y yo ???..
Thanks for the article.
I will move to Madrid with my family. I’m non-european but my husband has an European citizenship so I would like to ask, which type of NIE (for the family members of the union) that I have to apply.
Thank you for your time
I will move to spain with my family. I’m non-european but my husband has an European citizenship so I would like to know, which type of NIE the Eu family members (without eu citizenship) should apply?
Plaza De Mayor is like having a nice summer lunch at Dachau! 30,000 executed on the same spot you are having the most delicious tapas.
Hi Leahwarner, I have a question for you please. My question is i came to Africa for a visit with a regresso but it got expired before , can I return to Spain or land in the schengen area before coming down to Spain? Thank you
Necesito sacar el NIE o en su defecto el TIE por que quiero canjear mi licencia de conducir para obtener la española. Vengo de América central.
I am dealing with a new situation for me. Last week on 12 October I send from Austria to Madrid in one of those bubble prof envelopes a letter, a CD and a very small necklace in a small bag from some textile and the textile bag in a paper bag. I put the my address and the receivers correct address on the side of the envelope and sent it with priority post. It has been now five days and it did not got to the receiver.
I want to ask you if I did something wrong and if so is it possible to get it back in case it cannot reach the receiver because of other issues?
Hello, I have just got back from an unsuccessful appointment with the oficina de extranjeros trying to get my certification, in the above for EU citizens you imply that an EHIC card is an acceptable means for healthcare. I would like to clarify that unless you are a student this is NOT the case, you will need to be registered with social seguridad or have private insurance. I would also stress although my situation is unusual, all documentation for justification needs to be in Spainish if this is not the case it needs to be translated.
Hi there Chris, Yes you are correct. If you are here to work then you always need a Seguridad social. This is highlighted in our What Documents to I Need to Live, Study or Work in Spain article (linked below). Working conditions are slightly more complex than studying conditions.
MOTIVO DE LA RECLAMACIÓN a CORREOS
1:Recibi aviso de CorreosExpress-ADT la retención con numero de envio de importación CH044290638US 2: En su pagina la web, mi numero de pasaporte no se accepta como DNI en el formulario. 3: por telefono, me advierten que el numero del envío no existe. 4: Al mandar carta con el formulario y mis datos, no he recibido contestación ni acuso de recibo. 5:el paquete no ha sido recibido de vuelta a USA. Nota: el paquete contiene 4 platos de vajilla, nada fuera de lo normal. Hoy me entero que es una empresa privada que parece dejar mucho que desear en su manera de proceder. Le agradeciria informarme de cualquier detalle sobre el tema. Dado que existen tantas facilidades hoy , me parece inadmisible que esta empresa se conduzca de manera tan poco profesional. Ahora solo doy por perdido el paquete?
Los datos personales incluidos en el formulario y derivados del estudio de la queja y/o reclamación serán tratados por “Sociedad Estatal Correos y Telégrafos, S.A., S.M.E” (en adelante, “Correos”), con CIF A-83052407 y domicilio social en Vía Dublín nº 7 (Campo de las Naciones) 28070 Madrid (España) con la finalidad de poder gestionar y tramitar su queja y/o reclamación. Adicionalmente, Correos utilizará esta información, de forma agregada o individual, para conocer los motivos de queja de sus clientes y poder mejorar la prestación de sus servicios, por entender que existe un interés legítimo que ampara esta actividad. No está prevista la comunicación de sus datos a terceros, salvo obligación legal o salvo que su queja o reclamación se realice sobre los productos y servicios de otras empresas del Grupo en cuyo caso se comunicará a esta empresa para su gestión. Puede ejercitar sus derechos de acceso, rectificación, supresión, oposición, limitación o portabilidad solicitándolo a la dirección postal remitente o al e-mail firstname.lastname@example.org. Debe acompañar copia de su DNI. Por último, le informamos que puede interponer una reclamación ante la AEPD. También puede contactar con el Delegado de Protección de Datos (DPD o DPO) de Correos a través de la siguiente dirección de correo electrónico: email@example.com
Hemos recibido su reclamación y esperamos encontrarle una solución lo antes posible Gracias por su atencion logo_correos_header.png Of course, i have heard nothing since!
Hola! Una pregunta, si la persona esta fuera de España con una Autorización de regreso, pero no regresará, que sucede con el TIE que esta gestionándose y cuando podria de nuevo ingresar a España de turista? Gracias anticipadas!
Hi there, is there any site that offers packaging and shipping services? All the services I came across are shipping only, and do not offer to get the parcel ready on my behalf.
My student visa expires Sept 14 (it says sept 14 on my NIE but on the actual visa it says sept 2 I don’t know why). I am in the process of getting a pareja de hecho with my partner which allows me to live in Spain for five years. We already have that finished paperwork from the Spanish notary but my appointment to update my NIE status with immigration is not until November 15- I could not get it sooner. I am wondering if I should remain in Spain until that November appointment or if I should leave the Schengen Area and go to the U.K. on September 14th and return a few days later on a schengen tourist visa. Basically I don’t know if staying past September 14th will affect my pareja de hecho unfavorably and I will be denied long term status for staying here illegally past my student visa. Please advise this article is so helpful!
Does this regreso document enable me to do other kind of official operations like buying a car during the NIE renewal process, during which I do not have a valid NIE card? Thank you
Hi there Halil, The regreso is only for “returning” to Spain if you need to travel outside while your NIE is renewing. You will need to wait until your new one arrives.
Hi! I was wondering if there are times which are better to reserve your appointment. I’ve been trying for the past week and there aren’t any appointment available… I’ve tried at midday, in the morning, in the evening every day… I don’t know what to do… I’ve entered the country the 29 of august and I’m scared I won’t have an appointment on time if ever I manage to get one… Thank you, Gabrielle
Yes very nice post and great commenters.. very informative for me and others thanks for the shared with us..
Thank you for pointing out how helpful to use the words “gift,” “used,” and “old personal belongings” in order to avoid paying taxes when having something delivered. I will mention this to my sister since she is the one who will be sending something over to our mom. Knowing her, I am sure she would want to avoid taxes as much as possible, so I will suggest she try this out.
Hola, esta información les puede ser útil y es de un organismo oficial:
Indica que el permiso de retorno se puede usar las veces que quieran dentro del período autorizado (90días)
WOW…Seems great have to try these all this summer.
Awesome information i really like it thank for sharing.
Hello! Thanks for publishing this page, it is very useful! I recently purchased some boots from a company based in Spain but unfortunately it does not fit, so I returned it via US Postal Service. Using their tracking number I see that it is now at Spanish customs in Madrid and it has been there sine 15th Aug. Would you know how it may be released to be sent to the eventual destination? Is there anything I can do to expedite from the US? Thanks for any advice you can provide.
hey guys i hope you are all well ive got an important question so i need to get an autorizacion de regesso and for my nie renewal process i sent everything through the oficina de extranjeria via post office. the documents have been received that side. i haven’t gotten the documents back and i need the paper with the stamp what do i do? can i use the receipt of correos for my autorizacion de regresso appointment together with the other forms (for the autoriazcion specifically) or do i really need that stamped paper because i spoke to a friend and he got his autoriacion just showing the receipt of correos… advice guys please ?
Hi I have gone through hlthe same experience please let me know if you just needed the post office stamp for the authorization de regresso. Thanks so much
Thank you so much for your information.
Hi, I’ve just attempted to buy an abono online and was just wondering why the cost is only 4€ when its 20€ per month for a youth? Do you have to activate the card at a metro station once you receive it and then you are charged the 20€?
Hey Niamh, the charge for ordering the card is 4€ and then you will have to top it up once you get here!
Hi Joachim, I agree that La Infinito is a great cafe for working / studying and they have a great selection of books too. I also really like the workspace downstairs. La Colectiva Cafe has a great workspace in their basement too! I recently wrote a blog post with my favorite cafes to work in and thought you might be interested to read it. https://blog.ailolamadrid.com/2018/08/13/best-cafes-for-studying-spanish-in-madrid/
really informative post and your blog is bookmarked i’ll read after complete my office work. Keep sharing Ceria4d
I read some articles on this site and I think your blog is really interesting and has great information. Thank you for your sharing…
I have been in Madrid for the last 6 months and have just realized a massive mistake that I made.
When I got to Madrid and saw in my passport that I had my NIE number, and thought that was all I needed. I didn’t actually go and convert it into the NIE card.
My visa has now expired as of today, although I applied for an extension around 6 weeks ago.
I have been accepted to continue my studies at my university here (same program. I am not changing) and they provided me all the documents that i’d require, but the biggest issue was that I didn’t convert my visa NIE number into an actual card.
Am I going to need to return to my home country (Canada) in order to reapply?? This is super stressful.
Hi, I would like to be part of the international community.
Hola, mira mi caso esque que vivo en españa y mi permiso de residencia esta en renovación y no va estar listo para el 1 de sept que yo ya tenía un viaje comprado, me dan la autorización de regreso a España, pero no se si en italia en ponga problema al entrar o al salir. Si alguien me pudiera ayudar lo agradecería.
Hola, por favor puedes contarme como fue ? Es que estoy en la misma situación
Hi, I’m not sure if you’re still moderating this forum, but it has been very helpful. I do have one question that I hope you may be able to answer. I am a US citizen here on a student visa for 1 year, so my student visa says valid for 90 days and I now have to get a TIE. I arrived in Madrid on August 2nd, and I reserved my TIE appointment today, August 9th. However, the earliest appointment they have available is for September 5, which is slightly more than 30 days since I’ve arrived in Madrid. Will they still allow me to submit my documents? All of my documents will be in order by this Monday August 13, but it does not seem that they can take me until after my 30 days are up. Do you have any experience with this issue? Any advice? Thank you, Katie
Hi there Katie!
You will be fine. It was out of your control which dates were available so they will not (or rather should not) have a problem with it. In my experience they do not mind too much as they understand the appointments are hard to get!
1 beer + tapas = PERFECT MIX
Hi, My birthdate is 29th Aug 1992, so now I am 25, but I am arriving in Madrid on 3 sept, so I will be 26 at that moment. I already tried to fill online form, but was declined as currently I am not 26. What should I do?
I am an American living in Madrid that has a student NIE card that recently expired and would like help on how to renew it in order to stay in Madrid. The reason I am in need for an extension is because I was recently accepted into a Masters program here. I have all the original documentation from my initial visa and want to know what application I need to fill. Any information would be much appreciated. Please and thank you.
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And now in Madrid in the Summer in the center the streets are dead and not just in August when everyone leaves the city for a month.
I speak Colombian Spanish. While me cago en … is sometimes heard, the most common curses used in Bogota are hijo ‘e puta and no joda. Mal parido is also used quite a bit.
I have a pkg. in Barajas Aduanas _ one of the most frustrating experiences! Her are the steps I followed to date: 1:Their web site: does not accept US passport as id 2:Phone: Am told the pkg with the proper number, cannot be found! 3:Mail: Filling out the form and sending appropriate photocopies, with the help of my local post office. Result: SILENCE! followed by a new notice that the pkg. would soon be returned to sender 4:E-mail to their Customer Help: Here is the answer I just received: Estimado clienteInformamos que puede el DNI o NIE de una tercera persona, puede realizar la importación a nombre de una tercera persona, ya que el importador no tiene que ser necesariamente el destinatario. Para ello ,tiene que indicarnos los datos de esta persona en el aviso de llegada, indicar que firme el aviso de llegada y adjuntar una fotocopia de su DNI.Reciba un cordial saludo.
Needless to say, this policy is nothing less than idiotic. Note: these “tramites have taken me approximately one month so far to reach this point.
My only advice to anyone in this situation: proceed directly to step 4, which can be done on their web site. Only needs you to find a friendly Spaniard to lend a hand (and their NIF). Hope this helps someone!
hi, thank you for advice. But what is the email address?
I have a package return to a company in spain, which i cant fit the suit that i ordered, so i return it. the thing is, package is held in custom and my refund will not be gotten until the company receive my package, problem is company tell me that the package will return back to me.
which is a waste of postage money since shipping from my country is very expensive to spain…
how do i clear it because, this is a return item and not a sale…
These are the steps I have taken so far to redeem a pkg. from Aduanas in Barajas: 1: web: Will not accept my passport # as id 2: Phone: am told there is no pkg with the number of the international code. 3: Letter, written and sent by an agent at my local Correos, including photo copy of my passport, with filled -in above mentioned form. 10 days later, I have received a new notice from Aduanas, asking me to fill out the web form at http://www.adtpostales or the pkg. will be returned to sender. I do speak Spanish perfectly., yet this run-around is most irritating. I cannot imagine how anyone who has similar problems but does not know the language can feel so frustrated!
I do notice blogger DMM-05371 has the same problem, but there is not an answer to his plea!
N.I.E for PhD student i am a PhD student , my Visa is 3 month. and my invitation letter is between 10 may to 10 November. i came to Spain in 9 July. the embassy give me Visa with delay. i gone to police office for N.I.E but they told me you cant have N.I.E because your invitation letter will be expired in November, what can i do, if i receipt a new invitation letter is it possible they give me N.I.E?? and if i go to other city for N.I.E they can help me?? because the city which i gone to their is very small. please help me
Me and my friends did the Cercedilla pool, thanks for the lead! Took the bus up to the pool instead of the hiking, though 🙂
I am doing my Masters in Madrid. I have my NIE already but do I require the new NIE to do the internship in Madrid?
Hola, muchas gracias por la informacion. Soy de Ecuador, acabo de terminar mis estudios, tengo el nie caducado, con los tramites de la prorroga en curso, estoy solicitando la autorizacion de regreso a España la cual me dan a finales de este mes antes de mi viaje por Europa (17 dias-Madrid-Bruselas-Brujas-Copenhage-Estocolmo-Helsinki-St.Petersburgo-Riga-Varsovia-Cracovia-Bratislava-Budapest-Madrid) y mi duda es si puedo salir de la unión europea (a St. Petersburgo/Rusia) y volver a entrar por otro pais (Riga/Letonia) en bus (ECOLINES). Habra algun problema si hago eso?
Por favor puedes comentarme como te fue….
Tried Plaza de Cibeles 1 and found it very pleasant indeed. Very few people and nice food and view.
Also tried Corte Ingles but found it too noisy for my likes so left without eating. Probably wont go back
Looking for place near Sesena, Spain or south Madrid area where we can lap swim to stay in shape while traveling south of Madrid. Found this website and question is can we purchase a few day passes to swim for 4-5 days while there? Thanks bh
Valencia is 3h 45mins by train. Would suggest looking at google before writing this wrong information.
Hi there AC, If you take a gander at the Renfe website you’ll notice there are most definitely trains that can take you to Valencia in roughly 1.4 hours. As always, there are various trains of various speeds with various stops. If people wish to look at all the train options then they only need to look it up themselves as that is not the purpose of this article!
Thank you very much for your contribution.
Valencia is 1hr 48 minutes on AVE train. There are lots of these each day. Perhaps try being less judgemental and more helpful with your comments
By train less than 3h45 min
Hello! I am in my TIE (student residency) renewal process and I need to travel out of the Schengen zone to Ukraine. With my Ukrainian passport I can enter any Schengen zone country without any VISA but only for traveling purposes. My question is: is it necessary to get regreso in my case to be able to return to Spain? P.S. my TIE is a long term student residency, and my passport enables me to enter the Schengen countries without VISA only for traveling purposes; however by the time I come back to Spain, my TIE will have been ready (the only thing is I will have to pick it up, but for that I will have to be allowed to cross the Spanish border when I return to Spain).
I would really appreciate any help or advice on my situation!!
hi i went to Madrid last week for 5 days and on the Monday day i realized i forgot my credit card and driving licence in which was needed for Thursday to rent a car. I checked online which said it would take two days. so i got my mum to post it to me. on the tracking website it says its been in Madrid since Wednesday but i think its stuck in Barajas. is there anything i can do? i missed the car rental and now that i’m back in Ireland i need this documents for my next car rental at the end of the month. please help. thanks
Hola, tengo NIE desde hace 9 años en una hoja de papel. Que tengo que hacer para cambiarla con una tarjeta de NIE?
Hi Leah! This is a great list of recommendations for churros in Madrid. For anyone wanting to try make them at home, I recently wrote a blog post with my favorite tried and tested Spanish churros and chocolate recipe. It’s surprisingly easy and almost as good as in the cafes! https://blog.ailolamadrid.com/2018/06/11/how-to-make-spanish-churros-at-home/
Thanks for all the help. Quick question: What is the Renewal Receipt? And what does it look like?
Hi my name is Mohamed I have NIE Spanish card as student If I need to travel to France do I need visa I’m not EU citizen
Having had no problem whatsoever in years past sending a package to relatives in Spain, this time around, a package sent to same relatives in Spain last March of 2018, said package is being ‘still held’ by the Aduana Madrid (Madrid’s Customs) even though, the specificity of its contents was on the USPO’s customs form including $ value and if a ‘gift’ declaration. Madrid is requesting sender’s passport number, recipient DNI (passaport equivalent for Spaniards and the same ???s already specified in the USPO’s customs declaration form. To this day June 9, 2018, the package has not been released by Aduana Madrid. U-N-B-E-L-I-V-A-B-L-E!
I have just been to the bank to pay the tax fee to get the NIE and they won’t let me pay it …. because I don’t have a NIE. They said my passport number won’t work in the system and I have to get a number from the police.
I tried your link to https://www.adtpostales.com/acceder and it came up as an error! Any thoughts?
Hi Tim, please keep in mind that Citylife Madrid has no connection to the Correos postal service. This is simply a helpful article for people having trouble with their packages. If you’re having issues with the Correos customer service you’ll have to chat with them
Hi Leah , do you have some information on how to renew NIE card? Thanks!
Has Real Madrid got a match in August 2018 in Madrid?
Thanks Margie from Melbourne, Australia
Hola estoy estudiando en España, mi NIE se vence el 19 de agosto y viajo a Cuba en junio, antes de irme a Cuba voy a presentar renovación del nie, regreso el 5 de julio y el NIE vence en agosto. Puedo viajar sin problemas? No necesito ningún documento q diga q mi NIE está en trámites de renovación para viajar? Saludos muchas gracias
Hi guys, thanks for all the info. I’ve sent my wedding’s guests gifts over to Ibiza where I’m getting married from Sydney and I got the letter to send more details before releasing them. Quick question: do I need to validate my Australian ID or is this fine? I just noticed there’s some fine print at the bottom of the document that talks about AEAT and it’s confused me entirely! Any thoughts would be much appreciated. Thanks!
Hola Quisiera saber si puedo pedir un permiso para viajar a país por 3 meses con el reguardo de renovación de mi NIE.
I’m having all sorts of problems and really wish I hadn’t bothered.
I left Spain in November to embark on 6 months of travel in Canada and the US. I foolishly took too much stuff, so sent a box of stuff back to a friend’s address for me to collect on my return.
I’ve given them my friend’s NIE, my passport and to the best of my knowledge filled out the form regarding the contents (I can’t even remember everything I put in the box). I’ve explained that these are old personal effects of mine and the reason I posted them.
Now they want proof that the belongings are mine and are older than 6 months. However, I don’t keep receipts for stuff that’s old – does anyone?
They also wanted my flight details proving that I travelled from Spain – which I’ve sent them.
This is all getting beyond a joke! And I sent a second box with my winter gear too.
I so wish I’d put up with the inconvenience of travelling with my stuff and paid any excess baggage – it would have been so much easier!
Any ideas on how I get my stuff released?
Estoy casada con un ciudadano español que tengo que hacer pars sacar el NIE
hola SOY MALI tengo cuatros años aqui en españa que tengo hacer ahora
Muy pero muy vital esta información !! Gracias
Alguien sabe que hacer para solicitar un documento nacional español, para un español residente en el extranjero.
Thanks for sharing…
Thanks for this updated list. Waiting for more sites.
Hola vivo en alemania.pero mi visado esta cauducado.y me urge viajar a mi pais natal que es cuba. Puedo salir de alemania con mi visado cauducado .a pero tengo ya la fecha de renovacion oara el 4 de octubre 2018. Tendre problemas en cuba al entrar o al regresar . Por favor me urge esta respuesta. Gracias de antes manos
Do you need an urgent blank ATM CARD to solve your financial needs, My name is Linda Oscar, and i just want to tell the world my experience with everyone. i discovered a hacking guy called Christopher. he is really good at what he is doing, i inquired about the BLANK ATM CARD. if it works or even Exist, than i gave it a try and asked for the card and agreed to their terms and conditions. three days later i received my card and tried it with the closest ATM machine close to me, to my greatest surprise it worked like magic. i was able to withdraw up to 6000 euro. This was unbelievable and the happiest day of my life. there is no ATM MACHINES this BLANK ATM CARD CANNOT penetrate into it because it have been programmed with various tools and software. it impossible for the CCTV to detect you i don’t know why i am posting this here, i just felt this might help those of us in need of financial stability. Christopher have really change my life. if you want to contact them, HERE is the email address: (firstname.lastname@example.org) His website(https://blankatmcard661.wix.com/blankcard) Whatsapp number +2348051122286
Hola, tengo una inquietud..soy italiano, yo tengo cita para el Nie , el 23 de mayo, pero me ha salido un trabajo y me piden segurida social y numero de Nie,¡ el numero solo lo dan en la cita? y en este caso que debo hacer para poder trabajar?
Hello. Can you tell me when Madrid’s public outdoor pools are due to open this year? We are staying in the city from 28th May to 1st June so not sure whether they will have opened by then. Do the natural pools stay open year round?
Hi. Please help. Or any advice would be amazing. I am British and have been in Madrid living since December 17. I need to return to the U.K. for 3 days tomorrow 18/4/17. And I have been really silly as I haven’t sorted my NIe although I’m not working. I’m terrified I maybe declined re entry to Spain on my return. Any help or tips would be great thanks.
Our friends in the US sent some clothes, for our twins last December. I received the form to fill in about the contents and value and requesting the receipts. Our friends were on holiday in Brazil and were unable to forward the receipts in time and eventually the package was returned. This I don’t understand as the original receipts were attached to the package and the customs could have looked for themselves. They posted the package again on their return to the US in January. Since then, we still haven’t received the package!! I have been through a continuous correspondence to get them released I have paid some duty and as I have now heard it is in the process of being forwarded to us. If you are receiving items outside of the EU make sure you have all the receipts etc mailed to you and be very careful as to how you fill in the online declaration form. Fortunately we have a friend who is fluent in Spanish and has been on the phone to them several times to help this along. It has been very time consuming for a few items of clothing for children! If you can, avoid any imports to Spain from outside the EU, get them sent to the UK or somewhere or order online within the EU. Spain is a total loss…
Hola, tengo dos años aquí en España y he extraviado mi NIE que tengo que hacer para poder solicitar uno nuevo.
Do you need an urgent blank ATM CARD to solve your financial needs, My name is Linda Oscar, and i just want to tell the world my experience with everyone. i discovered a hacking guy called Christopher. he is really good at what he is doing, i inquired about the BLANK ATM CARD. if it works or even Exist, than i gave it a try and asked for the card and agreed to their terms and conditions. three days later i received my card and tried it with the closest ATM machine close to me, to my greatest surprise it worked like magic. i was able to withdraw up to 6000 euro. This was unbelievable and the happiest day of my life. there is no ATM MACHINES this BLANK ATM CARD CANNOT penetrate into it because it have been programmed with various tools and software. it impossible for the CCTV to detect you i don’t know why i am posting this here, i just felt this might help those of us in need of financial stability. Christopher have really change my life. if you want to contact them, HERE is the email address: (email@example.com) His website(https://blankatmcard661.wix.com/blankcard)WhatsApp number +2348051122286
Hello! I got a package in February (it’s now April). I filled out all the paperwork and even paid for it to be released, but now online it says they are inspecting it and will email me when the next step is done. That was over a month ago. I don’t know what to do to get it! Any advise would be great.
“Copy of the granted administrative decision, in the case of initial authorizations” The above is listed in your #4 prepare your documents for a non EU applying for a TIE. What is the granted administrative decision exactly and what does this paper look like? I am also still awaiting my Certificate of residency (Empadronamiento) as they needed an original rental contract with signature (mine was done via web scan). The government site states the TIE must be applied for within 30 days of arrival in Spain. My April 15th deadline is fast approaching. Does anyone know how being over the 30 day limit is handled? Any suggestions/experiences would be greatly appreciated. Getting a bit nervous. I am located in the Girona region by the way. Thanks so much!
Hola, quisiera saber qué documentos necesitamos para vivir en España, mi esposo es Español, tenemos 30 años de casados y tenemos el libro de familia. Muchas gracias de antemano
Soy italiano. He conseguito mi NIE en dicimebre, pero es un NIE blanco. Que tengo que hacer ahora?
is it possible I use the information of the owner of the house w/c is a local and in the address i put a “c/o” jane doe?
I don’t have any NIF/DNI and it’s hard that they don’t have options for this matter. This is stupid
Gracias. Muy útil.
Thank you so much for all your help on this board. My situation – Residency card expires in July, I have two trips booked, one for late july (post expiry date) to France and then one to Canada for most of August. As the new card isnt issued until a month after my old one expires (as I understand) I probably wont have it for either trip. I assume I should get the autorizacion de regreso (BTW – I hear I need a good reason to get one, are pre-booked holidays usually accepted as rationale?) before the France trip, hope it’s not stamped on that trip, and use it for the Canada trip if not, and if so, get another. Does that make sense?
If anyone has a Youth Mobility Visa (Working Holiday Visa) from Australia, Canada or wherever, I have some advice for completing the form. On page 2 where you select your SITUACIÓN EN ESPAÑA choose “other” and write “acuerdo movilidad”. Also, you don´t need a confirmation from a job, studies, or Carta de Nombramiento to get this tarjeta. Suerte!
Thank you Alesia! I was wondering which one I should choose.
Do you know how to pay the fee that Correos sends you? I have been sent the amount (ridiculous), but am unclear how to actually pay it (do I go directly to the airport? Do I go to a bank? ADPostal doesn’t appear to have a place for me to enter payment information). There are no clear instructions on the paper – it just says to transfer or deposit into the Postal Office Account.
Hola buenas!! Tengo una duda… viajo a Cuba mi país eN mayo y regreso en junio el día 20… mi NIE vence el 31 de julio de este mismo año 2018… No pasa nada a la hora de regresados ha España no? Yo de todas maneras en mayo presentaré mi renovación para llevarmela. Un saluso y muchas gracias X su respuesta de antemano.
woow th is really awesome thank you
Hello Sorry i just trying to find some sporty people to help me if possible. im trying to arrange a stag party on the 7th to the 10th of June in Madrid. The Stag and majority of the people going are very sporty most of them playing top level hockey in Ireland. i wanted an activity for either the Friday or Saturday daytime for us to take part it in possible, has anyone got any ideas or suggestions. thanks.
Hi Leah , Is it possible to apply NIE Card through online in Madrid and once apply how many days It will take to get an NIE Card .
I got a temporary NIE (paper version) last year. I’ve been living/working back and forth between the UK and Spain but now want to stay in Spain for a longer period, so need to get the more permanent NIE card, registered to a different address in Madrid. Do I just go ahead and apply as if for the first time? Or can I use my initial NIE number to get a more permanent card? Also, given that I work freelance for various clients (outside Spain) do you have any advice for what kind of document I should use to certify the reason for my stay in Spain? Thanks for any help you can provide.
Could you please tell me what this means – “Copy of the granted administrative decision, in the case of initial authorizations”? I am in Spain on a 1 year youth mobility visa from Australia and I have an appointment next week to get the TIE. I received my NIE while applying for the visa in Australia.
Excelente.. gracias. We have plans to do the Camino de Santiago in a few years. Thank you.
Hello, I sent a package from USA to my brother who is living in Spain. I valued the package for $500 so I can get insurance. Now, it has been held a week in Customs, Madrid. My brother lives in the south, Alicante. In the website adtpostales.com, I managed to find some information regarding my package. It is a letter-datos para la tramitacion de importacion. I filled it out and even handwrite a letter, stating who is the recipient and what is in the package. Could you please advice me where to send my letters and what else to do? I am readlly concerned with everything I just read here.
I am 66yo and retired and here to live permanently. I applied for an NIE at one of the designated Police stations (I want to buy a vehicle and get long term rental) but was told that I could NOT get one and had to go straight to the process of applying for residency. Even though that takes much longer, I have no problem with that as long as my EU passport is good enough to do what I need to do now. Do you know if I can actually do that?
Game is the most valuable and important medium that can establish a beautiful relationship between different countries. As you describe in your blog regarding a beautiful relationship between two countries such as Madrid and Barcelona and define a clear visualization about their food, sports, culture, nature and weather and many more. As they both are different with each other and have their own set of features, but still they connect with each other through basketball tournaments and the competition of the game make them very close to each other. Court Surfacing
Hello, so how can I get some sort of proof or documentation why my package is being held in customs? I sent a return package via USPS to a seller in Spain. Been held in customs since 12/7/17. I would like to know reason; whether the recipient needs to come and get it, or there is customs tax on it. Can I receive this information as the sender? How? Thanks
Hey Charlene! I’m afraid you’ll have to contact the Correos office in Spain with you questions. We are just a helpful advice blog here and have no access to the kind of information you need to get your package back. Sorry!
Helloooo! I need a clarification pleaaase .. Does the receip they give when you apply for an extension include 90 days since the day of expiration or the day you apply for it? For example, if my expiration day is on 30th of June, and I apply for an extension on 1st May. Will the receip be valid for July, August, September? or only for May, June and July?
I have to ship a phone to my daughter…what should I label it??? Should I value it low?
Hi there ,My package is stuck in Madrid and they asked me to send the invoice but unfortunately the sender lost it, so what should I do?
Hello im a pilipina…I just want to ask I have a 2 years temporary residence visa…I want to.go home to Philippines…can I ask how many months do I allowed to stay there with a 2 years temporary residence permit? Thank you for your answer..
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If you plan on taking classes, but are really there to teach English, do I need to register for 9 months of classes? Or can I register for 3 (Oct.-Dec.) And then renew? I know I’ll need the student visa to teach, but I’m just so confused…
Hey Katy. The student visa you apply for will only be valid for the amount of time you register classes for. There will be a set expiration date of the visa. So if you only apply for three months, your visa will only be valid for three months. In theory, you’re not actually allowed to work while on a student visa without special permission. If you’re going through a program it will be fine, but if you’re doing it on your own be careful!
I am planning on moving to spain, I’m thinking madrid. To rent for 6 months. Should I apply for my NIE number before I move or when I get there ? I am currently in Ireland
Hola Leah! Tengo un viaje planificado justo para el finde en el que caduca mi NIE, para Austria. Salgo de España con el NIE vigente y regresaría con el caducado. Hablando con un consultor especialista en temas de inmigración me dice que aún con la autorización de regreso podría pasar un mal rato. El destino es Austria y he visto que lo has puesto el ejemplo cómo lugar dónde te han pedido la documentación. ¿Me puedes comentar cómo fue tu experiencia? Mil gracias de antemano.
Hola buen día mi nombre es Uriel, tengo un vuelo para el 14 de diciembre a México y estoy en tramite de renovación de residencia (como estudiante) pero la solo hay cita para solicitar la carta de regreso hasta para Enero. ¿Se puede hacer algo para conseguir la carta antes de irme? o ¿O que me recomiendan?
Muchas gracias, Saludos
Hola Uriel, yo justo estoy en la misma situación ahora. Me podrías decir cómo te fue?? Porque he ido a extranjería en Madrid y me han dicho q al parecer el trámite de la renovación del NIE de estudios está tardando mucho más de lo normal.
Hi Good day! Im living here and working but Im from Philippines.I have a few question regarding my NIE card Im planning for a vacation in the Philippines on April 20 2018until May 27 2018then my problem is my NIE CARD will be EXPIRED on JUNE 5 2018?What do i need to do?Do i need to renew this March or April?Any documets that i need to show in the immigration just incase they will hold me ?Or they dont allowed me to come bck to madrid?Do u think they will give me Regreso ?Pls let me know .Thank you!
hell everyone,i posted a letter package that contains my passport that i pit in a book before puting it in the envelope on 16th january 2018 and its 24th and still the recipient hasnt recieved it could the be something wrong?it was a registered package though with a tracking number what do you suggest please advise.thank you
Hi, I have a question – I am from India and currently living in Belgium. I will be moving to Spain with proper Spain visa in this February for long term. I need to travel to India for family reason in end of February from Spain for 2-3 weeks and so I am expecting that during this time my NIE or TIE would not be ready. Can I ask for Regresso and use it for reentry to Spain from India?
Vengo a hacer unmaster, tengo que solicitar mi TIE pero me dan cita para el 22 de febrero (llegue le 17 de enero). ¿que debo hacer? puedo ir antes?
Hola pudiste sacar el tie? Pia
Hi! Quick questin. My papers are currently in renewal, i got an autorizacion de regreso for my xmas holidays abd now im back in spain, the paper didnt get stamped or anything. And i have a trip to andorra, could i use the same one? It says that it allows me to travel up until march 2018
If it’s not stamped then you can use it again!
I have a related question, I have a current Australian passport and valid NIE to reside in Spain. I am applying for another visa to the UK so have to give in my passport while my application is underway. Am I able to travel to Paris from Madrid just using my NIE? Or should I not risk it?
In theory yes, as it’s a residency card for a country in the European Union and it has your photo and details on it. However, Other countries also have the right to ask to see your passport as well as your passport is an internationally recognised document but your TIE is technically a Spanish document.So you have to be careful.
I personally have had no issues with just showing my TIE when travelling abroad within Europe!
I’ve heard there are new rules for 2018. Any updates that you know of?
This is dope
Tengo nie desde hace mas de 10 años en una hoja de papel A4 que esta medio destrozada que tengo que hacer para que me hagan la tarjeta del Nie ?
Hola Eli, tengo el mismo problema, la hoja de mi NIE estdesintegrándosr, conseguiste la tarjeta?
Can you please tell me if I can apply for the NIE card as my Student Visa is valid for 6 months? Moreover, I have got the job offer from a company so will I be able to obtain NIE card on the basis of my student visa as I would be studying and working too?
Buenos dias soy argentino con pasaporte italiano, estoy alquilando una habitacion en Madrid y el propietario no me quiere empadronar. Que puedo hacer? Y por otro lado queria saber los requisitos para la seguridad social, tengo un nie en hoja A4 y el pasaporte de ls UE. Gracias
I don’t know if this is because most Cubans defend from Spaniard, but this is a very very common saying in Cuba. We even made a movie about it called “Hacerse el sueco” haha.
I just realized my package is stuck in Madrid, but I didnt get any mail or something, I found out it by tracking number. How can save my package? I can’t open any app or anything, it always says error.
Hola… cuanto tiempo tengo que residir en España para obtener mi NIE. Llevo mas de 1 mes
El NIE es para la estancia durante 3 meses y te lo puedes sacar desde el día que llegues en la calle San Felipe, cerca de la estación Tetuan.
Hi Leah – Happy New Year – I am Dev from India, have been working in Madrid since last 2 years, Hope you can answer below concern. My kid born here in Madrid in September 2017, he has AUTORIZACIÓN DE RESIDENCIA on december 22nd and the NIE number but he is not getting the Card as my Residence permit will be expired in June 19th (validity is less than 6 months), we need to travel to India in the last week of this month, Can we get autorizacion de regreso?
Appreciate your quick help on this.
Thank you, Dev
Hello! Great article for the application and very thorough.
My situation is slightly different. I am Canadian with a youth mobility visa (allowed to study,travel,work) for a year. I already have an NIE printed and stamped on my visa. Is this enough or do I need to get a TIE. As a Canadian, I am allowed to travel to the UK for 6 months and to any ither schengen for 3months out of 6 months.
1) Just wondering if TIE is actually mandatory for stays longer than 3 months? 2) Is the TIE mostly for other nationalities with more travel restrictions to UK (i.e coming back to Spain) 3) How do you apply for TIE without a permanent address (as my plan is to travel long-term)?
So, lavapies is a life wonderful place to take something to eat/drink. At daylight…. Honestly last times at night is dangerous. Dealers and robberies bands are increasing. And bands wars are happening now. Really. Please take care when lights go out. Is now happening , Enjoy on day , take care at night…. It hearts my because there are superfantastic music bars and clubs … Really best. But now bands are out of control. Hope this turn to normal secure scene like last year’s. Anyway I love lavapies. Now taking step back.
I would like to send a gift from Switzerland to my mother in law in spain. Contents under 40euros. As switzerland in a non eu country will she have to pay custom taxes to receive this?
My renewal application for TIE/NIE card is still in process at Barcelona for around 2 months which expired on this 15th Dec. and the application was filed on 31st October. I am planning to go out of spain to India from 26th Jan 2018 until 1st March. My question is, if i get the regresso, is there any challenge when i am not here in Barcelona for 1 month and still i can come back showing the regresso? What if i get the favorable situation after i leave Spain and in holidays and is there any timeline to finish the fingerprint at extranjera office? Also, if the application request is paused asking for more documents or denied, still i can come back after my holidays with regresso and then re process?
This was easy to make and it was good to eat. The parsley will add color to your shrimp and make sure to keep the foam low on your stove
Hola, I need some advice ASAP.
yesterday, my NIE got stolen. This weekend I’m traveling to Germany and Switzerland. flights and hotels are already booked. I think I need some documentations other than my Japanese passport.
I already went to the police and file the case. but now I am confused. Should I apply to the new NIE first? or the regreso?
I study in Barcelona. Hope to get some ideas. Thank you!
Hi! My question is, I have not applied for renewal yet, how can I go back to the United States for the winter holidays and apply when I get back to Spain?
If your Visa is expired already /will expire while you are back in the States then you will not be granted entry into Spain under the same visa. You will have to apply for another one from home to re-enter or you will enter as a tourist which can not be upgraded or modified from within Spain. I highly suggest trying your best to apply for a renewal ASAP.
Thank you @leahwarner !!!
Can I add a question on top of this one? I’m American and live in Spain on a Student Visa. I applied for my TIE near the end of October, and it wasn’t done processing until mid December. Due to my class schedule, the Extranjería is always closed when I get home. I flew back home to America for the holidays without the TIE in hand. I depart for Spain on January 13th, but with the time zones, I don’t arrive until January 14th. My Student Visa expires on January 13th. I have my TIE application that’s stamped and shows it’s being processed, my housing contract, my Spanish bank documentation, my documentation from my school…everything but a Regreso. Would I be able to enter Spain again with all of the other information, if I explain that I literally just have to go pick up my card? Are there any other alternatives?
Hello again 🙂 I’m not a EU citizen so I don’t have a visa or an EU passport. Only my Spanish TIE (that is currently expired). So the question is, can I travel to a EU country with my expired TIE and the regreso? Because I will have to go through customs upon arrival to any country and I’m afraid that they might not let me in because my card is expired and regreso is a Spanish document that nobody outside Spain recognizes. Thank you!
Hello! I’m studying in Barcelona and my NIE is currently in the renewal process. I want to travel to Austria for a short vacation and come back, but I keep on seeing on the websites that in order to get the Regreso you need to have a serious reason to leave the country. Like death of a relative or a wedding invitation or whatever. What was your experience with this? Did they ask for the reason you want to leave? Thank you and looking forward to your reply 🙂
This is not true. You do not have to establish a serious reason for your travel. As long as you have proof that you are in the process of renewal and have all the papers required for the appointment you will be fine!
I am a Non EU citizen in Tenerife on a tourist visa. I have established a company here in Tenerife which has a NIE and a tax number. My question is : Can I apply to the local police for a TIE/NIE for myself in order to stay more than 90 days.
I mailed package from us to san jaun and has been in customs since dec 3 . Is this normal to take a week or more to go thru. Recipent has no notification from customs
The article does not mention anything about needing a NIF number if you do not have a Spanish DNI nor a NIE. NIF (Número de Identidad Fiscal). You have to request a NIF at Calle Montalbán 6 ini Madrid and fill out Form 030
“Si es persona física que carezca de nacionalidad española, no obligada a disponer de NIE o estando obligada se le asigne un NIF con carácter provisional (NIF M). Fotocopia del Pasaporte del solicitante o de otro documento de su país de origen que acredite su identidad, edad y nacionalidad. (Si es el propio interesado el que comparece ante la Administración Tributaria se le podrá requerir la exhibición del original de su pasaporte o documento que acredite su identidad). Si el extranjero no está obligado a disponer del NIE, debe aportar documento acreditativo de no estar obligado a disponer del NIE Si el extranjero está obligado a disponer del NIE, debe aportar el documento acreditativo de haberlo solicitado al Ministerio del Interior, así como justificación documental de la operación de naturaleza o con trascendencia tributaria para la que necesita el NIF M. In addition, in all cases, when the application is presented through a representative, either by legal obligation or voluntarily, it must enclose a photocopy of the ID card of the said representative (if the representative appears when the application is submitted it will not be necessary to submit the photocopy of the ID card, it is sufficient to produce the certifying document thereof) and the document certifying the representation.”
Hi, I want to send a package to our exchange student and his family for Christmas — want to send him local honey, syrup and candy all produced in our home state. If I understand your post correctly… I should state the box is a gift and contains food instead of specific items, correct? Thanks!
If you’re 26 years old, do you disqualify for the abono joven?
And is there a way to top up the abono joven for more than one month?
Hola! Estoy viviendo en Tenerife, soy de Rep. Checa, me han robado mi nie, tengo el pasaporte caduco y tengo que ir a Madrid en breve. La cuestión se complica más cuando me han dicho que sólo con el resguardo no puedo viajar a Madrid, y al parecer tampoco me sirve pedir autorización de regreso porque al final estamos hablando de viajar en el mismo país, solo que de una isla a la capital. Me han dicho que con este resguardo sólo puedo viajar a mi país…En principio tendría que viajar mucho antes de que mi duplicado este listo ¿qué podría hacer? Gracias, un saludo.
As a valid TIE holder, does movement around the EU include the UK or does that require a separate VISA?
The TIE is a Spanish document that is related to your visa status in Spain. You should always travel with you passport as some countries might not recognise it the same way Spain does. In regards to needing a visa for the UK… this completely depends on your nationality so I would advise you to please contact your embassy!
Hi, I am from india and already have a NIE but applied for my TIE. The appointment date for it is 10 January 2018 but I plan to travel to London on 25 December 2017 to visit my family. Will that affect my visa application for London or I cannot apply even ? and what documents do I need to provide to get a visa in this situation.
CAN ONE GET REGRESO 2TIMES IN A YEAR,I HAVE USED ONE THIS YEAR AND MY NIE IS STILL IN ENVIA DE RECURSO. CAN I APPLY AND GET A FRESH ONE FOR 90DAYS??
Yes you can!
I’ll try Los Mercados de la Paz and Chamartin next time. So far, I had checked out Mercado Maravillas, Tetuan, San Anton, San Miguel, San Ildefonso, among others.
Im trying to get my package out of customs, When I try to enroll through the ADT website it ask for my DNI number, I am here in Palma from the states. How do I create and account, Do they have a customer service number?
can anyone help, Thanks
Hola yo viajo el día 25/12/2017 Y tengo la cita para la autorización de regreso el 1/12/2017 Quería saber cuanto demoran en darme la autorízacion de regreso y si la obtendré antes de mi fecha de viaje!!!
Otra cosa como puedo alegar que mi viaje es por circunstancias necesarias!??
I’m lebanese and I have my appointment for my residency card on Thursday. I’m studying for a couple of month. It’s not easy to get information from them but, would you possibly know if I need an empadronamiento?
Hey, i applied for my NIE and they gave me a receipt or a paper that i should show them when i go the second time to get my NIE. The problem is that i lost this paper… what should i do ? Do the process all over again ? Or just show my documents another time ? Plz help !
I was not able to secure a TIE appointment until dec28, very late in the year. I have plans to head to Germany dec22-dec27. I have a regreso appointment this Friday 11/17. I have all the necessary documents except the renewal TIE form (since I am applying for the TIE my first time) I plan on providing them with my CITA for my TIE appointment and hope for the best. My VISA expires the 15 of Dec . I have already booked my flight. Please advise
Hi Julian. Im my experience the TIE application form is essential for the Regreso. It would be interesting for me to know what happens! If you wouldn’t mind letting us know how your city goes that would be great!
Hi, it’s very similar to my situation now, would you mind telling me how your appointment for regreso went? Thanks!
Hey, Hi. How did it go ? I am in the same situation and wanted to know. Can you tell me ?
Really great tips!Thanks for your great information.
Hello. I need an urgent help please. I am non-eu citizen, my wife and I have 3 kids, 2 was born in the Uk and 1 here in Spain. 4 of them British. I have applied for the EU citizen family Temporary Residency card, which as been in process for more then 5 month (EN VIA DE RECURSO). I have to leave Spain urgently to Dubai on the 10th to see my father who is very sick, Flight is booked. My question is, do I need any paper to travel out and will I need any document to return back to Spain? What will happen to my application if I leave ? Kind regards.
Hey Abdul! You’re circumstance is quite advanced! I suggest consulting with a lawyer or with the Spanish authorities about your issue if you want to ensure that you get all the proper info you need!
Sportswear and equipment are the biggest appeal trends in athletic competitions which is an active wear or comfortable gear to worn outside the sports settings. If you want to purchase athletic wear in Madrid, then the blog provides you all the information about the shops where you will find your sports equipment and cloths at an affordable price. In the athletic shops, you will find different sportswear and sport equipment that would be incorporated with a variety of brands to different product categories. Here, you will able to inquire about the steady streams of brands by requesting the assistance sourcing factories that specialize in this trend.
Hey, thanks for this information. I really needed it. The answer to my question might seem a bit obvious, but I am someone who is extra cautious, especially regarding travel documents.
My NIE to reside in Spain expires on the 2nd of December and is currently being renewed. I am however traveling out of Spain to return on the 28th of November. You think I should apply for it..or will a paper showing I am currently renewing my document suffice?
A paper showing you’re currently renewing your document is not sufficient. Your case the perfect case for the Regreso! I definitely advise you apply for one!
Hello. Urgent question please. I am currently renewing my TIE and I got an autorizacion de regreso to travel outside the EU. My question is can I enter back to Brussels from my trip for a few days before going back to Spain? will the borders in Belgium accept the ADR into brussels? Thank you!
Hey 🙂 How long does the TIE last? By default, a maximum of one year or the length of the course (If the course is for 9 months)?
Your TIE is basically the same as a visa. So it is valid for as long as your work/study/internship period lasts for. If your course lasts 9 months, your TIE will be valid for 9 months!
Hello , my visa is Familiar ue/eee/suiza…what kind of card do I have to apply .i applied nie but they gave me only a papers is not a card.. My husband is Spanish and I am filipina.. I have already my padronamiento documents.. And in Dec. 4 is my appointment to get the residence card.. Do I have to wait before applying tie card
Buenos dias, Tendría una duda: si mi NIE esta en proceso de renovación y tengo la autorización de regreso; dicha autorización me daría el derecho de viajar desde mi pais de origen (Marruecos) hacia otros de la Unión Europea (por ejemplo, Francia) ? Las fronteras, en este caso francesas, reconocen el documento y no me plantearían problemas? Muchas gracias de antemano
We have not received a letter or anything from customs and the package has been held for two weeks. What can we do?
Did you figure it out? I am currently waiting for a package as well.
Hi my package is stuck as well. Any updates on your package? Don’t know what to do.
Hello! Thanks For the article! I am here in Spain on a Tourist Visa. I would like to buy property and need NIE, but to get that from what I understand I must get TIE.
Must I first get permission to stay longer to get the TIE?
If you are not a citizen of the European Union then you will not be able to get a visa, a NIE or a TIE from within Spain. You visa status must be established when you enter the country. If you wish to change your status you must go home first, apply for a visa (student or work) and then enter Spain with that visa. Once you have entered Spain with that visa you can apply for the TIE. Essentially, you need a valid visa to apply for the TIE, and a tourist visa does not meet the regulations required for that.
Hi! I moved from Dublin, Ireland to Madrid in September. I am buying new sheets, duvets etc for the winter..change in weather etc
How do i get my starter pack please? Was in Muy Mucho today..
Hello, I’m studying in Spain and my family is trying to send me a package. I have not received the “Adviso de Llegada” in the mail and my package has been in Madrid for just over one month. In addition, I do not have a DNI number. Is there a way to contact Madrid customs to get this form? What can I do to get my package without a DNI number? Any advice would be appreciated!
Hi everybody! I have an urgent question. I am a non-EU student with expired NIE (it expired in May and all this time its been in a «renewing process»). Next week (25-27 Oct) I might need to travel to Amsterdam for 3 days. ! I have Autorización de Regreso valid until 8 of November ! I know that with Regreso I can fly back from The Netherlands to Spain, BUT will I be OK Leaving Spain and entering the Netherlands with only ADR (+my passport and expired NIE)??
Technically, other European Union nations don’t have to accept a Spanish document at their own border. However, it’s very rare that they will even ask to see those documents in the first place. That being said I still suggest bringing as much paperwork with you to back you up there typically is no problem. I would bring your passport, your NIE, the EX-18 form you used to reapply (it should have a stamp), and your regreso. With this stuff you should be completely fine!
Hi! I am working on a dependant visa here in Madrid. I got my NIE card when i was not working. So, do i need to reapply for NIE since I am having a work contract now?? This is because when I went to apply for government medical card they asked me to reapply for NIE since I am working now.
Are you an EU Citizen or a Non-EU citizen?
Whatever you play, be it paddle tennis or anything else, you should first check its requirements. You should not limit these only to a ball, racquet and net. In real, the requirements are something big comprising its surface and a series of line marks. There should be arrangement of lights to make the court fit for hosting the game during night. The court also needs covers so that matches can be played uninterruptedly even if it rains during the matches. The quality of materials and installation should be up to mark giving complacency to both players and audiences.
My daughter moved from South Korea to Madrid and customs are detaining all boxes containing her clothes. She’s already paid them an extra 35 euros, but they haven’t sent her things. What can she do?
Hi! First of all – thank you for the great guide. I have a question though. I do have a NIE number, but the one which is issued on a A4 piece of paper (I filed the EX15 form). Now, to obtain the NIE for staying over 3 months (I mean that small card), do I follow the entire process for getting the NIE but with the EX18 form, or is there a different way?
Will be already my 3rd time this year:-)
Hi! Thanks for the info!! Do you know about any kidfriendly plans?? I have a 3 year old and cant find any decent plans for him!
Are you able to apply for more than 1 regresso at the same time? In December I am travelling out of the EU two separate times and want to know if I can get both regressos at the same appt… thanks!
Wow, Spain looks so fun. I want to try throwing tomatoes at people.
Hello. I’m non-eu citizen, and i have regreso until October 16. And i have a travel to italy between October 10-16. My first question is can I use the regreso for Italy(because i’m not an EU citizen.)? And it’s expired on 16th so would it be problem if i turn back on the afternoon of 16th? Thank you.
Please help. I would like to pick some things from Spain to Uganda. The things are in Nueva Travesia Buenavista 10, 5° centro. (15006) A Coruña, Spain.These are things donated by community members from Spain to rural poor community members in Uganda. They include:- Shorts, trousers, dresses, shirts, t-shirts, ball t-shirts jackets, bodies, baby dresses, shocks, toys, sandals, boots, tennis balls, shoes, sport shoes, pencils color, pencils, drawing pencils, notebooks, full scabs, table games, bags, balls, sweaters, jersey. They are packed in more than 30 boxes and make 300 kg. Please help. The person keeping the items has no space. I would like to transport them immediately I will be glad if I am helped
Your article is super helpful, i really appreciate your effort. I have two questions i hope can be answered.
1. I have my student visa and NIE, but i want to work part time as a model. Can my student NIE which is more than 6 month apply for a social security number and work legally?
2. For my empadronada, i don’t have the rental contract and even proof for monthly payment. Because i just found a place on idealista and the main host doesn’t live there. I pay cash to my roommate which he hand them to the casero, Can i still get empadronada?
Hello I am currently in the US and because of the Hurricane my flight got cancelled. So my regreso expired on the day I was supposed to leave. What can I do”? The consulate does not have an appointment time available and they wont see you without an appointment.
Hi! is it a big issue if I am unable to make my TIE appointment? I do not have a permanent address so I would like to wait until I have all my documents. Thank you
Hello everybody , I’m facing a prolem which is about my TIE I’ve applied and gave them all the required papers, after a while they replied back telling me that I need 2 more papers so I gave them those 2 missing ones, now I’m waiting for an answer which hopefelly will be FAVORABLE but when I check through the website it says ARCHIVADO, I would like to know if I still can get the regresso by showing them the paper that they gave me as that m papers are actually on process or not, and as my card will exceed the 90 days in few days and I’m planning to travel in these coming weeks. because when I asked they people I got confused either they say that ou can not travel until you will get a favorable answer and because you card will expire … thank youj
I am interested in a bank account, but I want to make a joint bank account with my husband. How can I do that?
It’s a really great place to work! I love to go to La Piscine, it’s the best place in Madrid to study 🙂
The amount of 600 euros is for one person, or you split it between all of the drinking ones?
Seriously? It’s for every offender separately…
25 days since package arrived att madrid, sent all hade to fake dni NO other way passning That.
Ordern for 15 euro hade to pay total 50 euro fees.
How is this even legal.
Because we need to have our legal paper to get a proper job here in Spain. For now, we don’t have a regular job. Before I work in a family. But I stop when I got pregnant. And my husband doesn’t have a regular job as well. Because he doesn’t have the legal papers to show. ;(
Hello. I jan a question. My husband and I came from the Philippines. We’re already living here in Spain for almost 2yrs now, without papers. I gave birth to our son last June 21, 2017. My question is, can we already start the process of our documents to have our legal papers to stay here in Spain because of our son was born here a 2months ago? Do you know how can we start and how much should we spend for all the processing fees? Your response is much appreciated… thank you so so much.
Your link to the ‘NIE Registration Form’ under section 1, takes you to a PDF form titled EX-18 – ‘Solicitud de inscripción en el Registro Central de Extranjeros_Residencia ciudadano de la UE’, but isn’t the correct registration form for the NIE called EX-15 – ‘Solicitud de Número de Identidad de Extranjero (NIE) y Certificados’, or do I need both?
The official website of the Spanish governemnt states that the applying for the NIE need the EX-18 form. And those applying for the TIE need the EX-17 form.
This is some really good article about movers. I like that you pointed out everything in this article. It might also be a good idea to hire professional movers. That way you know your stuff will get to your new home safely.
Hello I have a question. I am Canadian I have a student visa here in spain for six months. And i went to the police station to get my NIE or TIE because i have seen that if my stay is longer then 90 days i need some other sort of Identification. I have been doing my research but the amount of different requirements and paper work i have become lost. Can some one please help me. Thank you
Hey there John!
All the information you need is laid out in this article! So try to follow it along a you should be fine!
hello. i want to go to Vietnam while waiting for my NIE to be renewed. theres no flight straight from Spain to Vietnam so i plan to go by Train to Paris and take the flight from Paris to Vietnam with my regreso, is that okay ?
Hi Leah, Ill be moving to Salamanca in about two weeks. I have an italian passport, my school doesnt help me with any of the paper work. Any other recommendations? my study lasts for about 6 months and then ill be applying for internships at different companies. i already have an apartment and all that. Should i make the appointment before getting to spain?
To make your NIE appointment you can basically follow all the same instructions in this article for EU citizens, but rather than indicating Madrid as your location, you can indicate Salamanca! The process should more or less be the same!
Try it out now and see what appointments they have available! 🙂
Hello! Thank you for the information. I have a student visa(with an NIE number). And after I have my TIE, am I able to travel to UK? (I know it is in the EU, but UK is always a bit different). Thank you for answering!
Hey there Selina!
Yes you have it exactly right! Once all your papers and ID’s are in order you can travel to the UK and beyond!
I’ll be studying my masters at IE BUSINESS SCHOOL and i’m 28 years old. I was wondering if there’s a cheaper transportation card than the normal €54?
Unfortunately the prices of the Transport cards are dictated by age and not by student status. So if you are over 26 then you will have to purchase the standard card at the standard price!
great write up, one of my friends went on your pubcrawl and HIGHLY recommended it
Hi im in city centre is it easy to get to a beach or just a pool by train or bus I have 2 teenage gransons that want to go swimmimg
How do I apply to get a social security number does it have to be in the city in where I am “empadronada” I have a Nie and empadronada in Andalucía but currently in Madrid and need to figure out how to get a social security number
Hey there Alejandra!
To my knowledge you can apply for the social security anywhere!
Your post is most helpful! I have a question: I am a Ph.D. student staying with my wife here in Lleida. My wife does not have a NIE yet (but I already have a NIE and TIE). I applied for student visa with my wife as my dependent (reunification process). My wife will be staying with me in the whole duration of my Ph.D. program. How should she apply for NIE and eventually TIE? I have her registered already in the townhall.
Your situation goes a little far beyond my knowledge of NIE/TIE applications. I suggest you try contacting your consulate! They should be able to help you out!
Hi,I would like to use internet in Spain from an IPad Air 2. I presume the same sim can be used all over Spain. I am starting my trip in Madrid for 5 days. Please inform me where I can obtain internet connection as well as a “nano sim”. Please include the address of the company if you can. Thank-you
My $12 parcel containing a tiny fur pompom arrived in Madrid from the US on the 24th July, the last tracking info for the 26th says it arrived at the office of destination. My local office says it’s in Madrid. I assume I don’t pay duty and taxes on something for $12? I am confused why it’s still there. Today is 7th August.
Hello, I´m a Non-Europe citizen and I would like to ask about the Autorizacion de Regreso. I have already applied one and it´s valid until the 31th of August. According to my flight ticket, I will arrive exactly at that day (19:00 on the 31th of August), can I enter Spain? Thanks a lot…
Hola yo viajo en septiembre a Portugal primero, regreso a España y dos días después viajo a Milán. Tengo que sacar dos permisos de una vez? Estoy unpoco asustada al leer tu artículo
i have a question how long does it take to get the autorizacion de regreso, for example, my appointment is on the 17th of august, and i have a flight booked for the 20th(on a sunday ), do i get it on the same day, and i have another question, for the renewal of the NIE, i am freaking out, because i didnt get any ‘sticker’ on my paper, the paper just got STAMPED, with the writing, ‘ entrada 24 de julio, 2017…delegacion blah blah blah’..should i worry? please help, as i am doing everything alone.
You should receive your regreso right away, so don’t worry there! And yes, with your NIE application form there will be either a stamp or sticker with the date of your appointment proving that you have your papers processing!
I am moving back to the US from Madrid. Just how unreliable is the Correos? I used Packlink and the cheapest price was with Correos Express. Is it worth the risk?
I sold a valuable item to my friend in Spain. When I filled out the custom forms when I mailed it I put the value, about $400 USD. I did this so I could add insurance to the package.
She only paid 80 Euro. I made her an invoice for the 80 to send to customs.
Is this mismatch a huge problem? I’m so worried! It’s been in customs 8 days already and she has sent the required documents already.
Hello. NEED YOUR URGENT HELP. Currently I live in Barcelona. Lost my NIE and ask for duplicate. Before that I already booked my vacation to Italy. I requested for A.d.Regresso and now I have it under hand. I am not EU citizen. My worries can I travel to Italy having only my passport and A.d.Regresso (also photo copy of NIE)? I have asked a lot of gov. places here but some say is not possible some say should be no problem. No idea what to do. Unfortunately cannot cancel my flight and hotel booking. Please could you advise me? Thanks in advance.
Hello, did you find a solution? In how much time did you get the AD regreso? My partner has just lost her NIE and need to travel outstide Europe next week
Hi, I am an erasmus mundus student. Last year I have studied in Spain and then went to Italy for 6 months. I am back to Spain to finish the study. Right now I have valid Italian residence permit till September 2017, and also have a valid certificate (validity till September 2017) given by Spanish immigration office. I do not get my Residence permit card of Spain till date, but I have to leave for my country (ie. Bangladesh) next month as I am finishing my study. Can I use the Italian permit to leave Spain? Please note: I do not need to back to Spain as I will finish my study.
Waiting for reply.
thank you so much for writing a blog post on packages.
A NIE is not an international form of identification. You will need to go to your embassy and apply for a temporary passport and a new passport!
Hi I want to ship my luggage but they say I should put my soft suitcase in a cardboard box to be able to ship it. Can anyone help me on where I can buy something like that, as it is not a normal square shaped box…
Hi. I hope someone can give me some advice. I bought an item online from a vendor in Ukraine. I am in South Africa. This was almost a month ago. When I track it it states that there are two items with the same tracking nr. The one shows it left Ukraine, then a week later it entered Spain and is now held at customs. Can it be by coincidence that this is a different package? Or is it possible that it is my package that was sent to Spain by mistake??? How can I resolve this? Does anyone have a phone nr that I could phone to put me in contact with the right person in Madrid airport Customs (packages) ?
Hello! Yesterday I gave to the government documents to renew my nie. But I would follow from the internet whether it would be approved. They said it would take 2-3 weeks to see if some document is missed or wrong. It is pending now. I understood, This is not put into renewal. My tie card ends on July 28th. If I take regrosa in 10th of July and go to Turkey, will I have a problem when returning at the end of 2 months? Also Is it necessary to return to Spain if a document is missing when following the web? Or can I come back after two months to solve it? (It is a bit long question, sorry:) and thank you!!
The regreso is valid for 90 days i believe. Which means that you can go home for 2 months and return with the regreso with no problem! Just make sure to carry all the paperwork with you that you are currently in the process of renewing (the regreso, the application form with the stamp from the government, etc!
previously, they used to put stickers, so now its just the STAMP right?
I am currently renewing my NIE in Barcelona and it is taking longer than expected. I am planning to travel in august, a few days after my NIE expires so I will need the permiso de regreso. However, can I still get it even though the aim of the trip is just leisure? or should I have a more serious motive? will they ask for a proof besides the plane ticket? thank you very much
You can apply for the regreso for any reason! Don’t worry. Everything will be fine!
Thanks for the article. I have been searching for just this! I come from Ireland and we have no national identity card. When I apply for NIE will I get a Spanish identity card with my photo and address? Should I choose a different type of appointment as I need a card or is Certficados UE the appropriate appointment? If not how to I satisfy the Spanish legal requirement to carry an identity document at all time?
I have a Modelo 790 for a regreso I paid for in December when my first TIE was being processed. I ended up not using it, because my TIE was ready when I went to Aluche in Madrid. I still have this Modelo, but it’s 6 months old. Any chance it’s still usable for renewal or I need a new one?
This will depend completely on the person working that day. So you will have to take the risk to find out!
I sent my package last june 2 2017 from manila going to spain,the lady clerk told me that it will arrived at 7 days maximum but until now it was not yet delivered.The parcel contains nothing of valuable its just a green tea and foodsupplent.Please do help me because my friend the recepient will transfer to other state on june 25.i do hope you can help me.
i already sent then the documents they asked me to send to them and its almost a month now since then but i still dont have it yet and i kept on tracing my parcel and theres no new on it, it didnt move at all.
Hello. I had nie expired on 02/2017. There was a problem with the first new visa application. I applied for a second visa and now I’m working on it. My nie expiration has passed four months. But I want to travel to south Korea. Can I travel if I get a regreso?
If you’ve already handed in your papers to get renewed and they are currently in the process now, you can apply for a regreso! Just remember that a regreso is only valid for 90 days. So you must return from South Korea before that 90 period is over!
Excellent service ! 👏🏻👍🏻 Thanks Lock and be free !
I sent a package via Royal Mail on the 5th of June from UK to Spain as I had to return some wrong items that Amazon.es sent me. The items have arrived at Barajas Airport on the 8th of June and progress has been made. This is an absolute tragedy, what can take so long for a tiny package fully labeled and secured to get shipped to Amazon which is based 10 kilometres away from Barajas!
Hi I am very worry! I send a small box from Turkey. It was a for PHD greetings for my friend. There are not expensive things and not heavy, almost 0.5 kg. I send it 1 june 2017. And they wrote “Dispatch from the point of origin international Office” in 3 june 2017. And from the that time it is same. today 14 june 2017… I thougth it is waiting in customs. But I am not sure.. How can I learn it? Is this a normal process?
It’s very normal for things to take a long time to get where they’re going! Do not worry yet!
🙂 muchos graciass, I am better!
Im in Washington, DC USA and i’ve waiting like 3 weeks for a package to come from Spain. How long is normal to expect a package to arrive?
Hi, my company has an office in Madrid. The building won’t let packages be delivered. This is inconvenient for the employees because if they are expecting a package to be delivered they need to take the day off and stay home to wait for the package. Does anyone know if there are any downtown locations where packages can be dropped off and held for these employees and they could walk there during lunch to pick up the package?
You can send your packages to the Citylife Madrid office! If you let us know every time you’re expecting a package then we can let you know once it’s arrived! You’ll find out address on the bottom of every page 🙂
Hello: Is it possible to apply for an Autorizacion de Regresso before I receive my Residency Renewal Approval letter? What exactly is the renewal receipt, mentioned above in the list of documents you need to bring: Original and copy of your renewal receipt Do they provide you a receipt when you submit the request for residency that then is proof that my NIE is currently in the process of being renewed? I will need to submit my Request for renewal soon, but then have a flight back to the U.S. exactly two weeks after that, so the timing is a little tight. If they give me a receipt, then I can use that in those two weeks to apply for the regresso, but if I have to wait for the approval letter, I might not have enough time. Thank you for your response!
On the day of your appointment you will hand in a renewal application form and a copy of that same form. The attendant at the appointment will return one of those papers to you with a stamp and a sticker on it. The sticker will say the date of your renewal appointment and with count as proof that you are currently in the process of renewal. This is the “receipt” you will need when applying for the regreso.
Hello! I have a question – what if I’m going to be outside of Spain for more than 90 days? Do I have to get an autorizacion de regreso? Or would I have to get a new VISA then? I’m just wondering if I come back without a new visa after 90 days if I’ll be able to renew my NIE. Thank you!!
So, just to clarify, you are a non-EU right? Because this issue doesn’t really apply to EU citizens, so I just want to make sure.
If you are a non-Eu citizen you can only get a regreso if your NIE/TIE is already in the process of renewal. If you don’t apply for a renewal before you leave for 90 days and your NIE/TIE expires while you’re gone for those 3 months, then you will have to return with a new visa (if you plan to then reapply for your new NIE) or return as a tourist (meaning you won’t be able to apply for a new NIE at all).
If your NIE/TIE is expiring soon, and you plan to renew it and apply for a regreso, then you must return to Spain before the regreso expires.
If you are leaving for 90 days, and your NIE doesn’t expire until after those 90 days, then as long as you return before it DOES expire you can renew after your trip.
What if my NIE expires two weeks after my departure here in madrid, should i still need to apply a regreso? I mean, i was planning to go vacation in asia this May , i leave on the 7th of may and will return on the 28th of the same month, and my NIE expires on April 16th, do i need to renew it before leaving and get the regreso?
Hi – what happens if as an EU national has a NIE from having studied abroad in Madrid two years ago, and now returns to teach english in a city just outside of Madrid? Is there a NIE renewal process? Or does the initial NIE last? Thanks for any help!
Technically, the only thing you would have to change on your NIE document is the address! You can do this by following the same steps in this article for applying for the NIE the first time!
I was wondering whether the rules for the TIE had changed (in June 2017), since I’ve been informed by other applicants that you no longer need the empadronamiento certificate.
I’ll be staying with friends for my first month, so I won’t have a rent contact (and no empadronamiento doc). Can I still apply for the TIE or do I need another document to supplement the lack of empadronamiento?
Very interesting and informative article. All of these places sound/look great. It would be nice to have an article featuring lower priced places too.
We tried to stick to the average price in the city! Brunch is still a very up and coming thing here in Madrid and is a bit of an “extra luxury” kind of thing! Hopefully the more popular it gets the more the prices will go down!
I find Cripeka to be very reasonably priced! Great avocado toast options though the servings are on the smaller side. Hope this helped 🙂
Great group! Thanks for sharing!
I am an expat American. I also am an EU citizen. I will be moving to Madrid, and I want to know what my rights are in terms of medical care. I have an EU card now plus I have Multicare Medical Insurance that will be good there for thirty days.
Please help …. I left my parents house on 1 May after visiting (I live in Spain) … stupidly I left my mobile phone at my parents house accidentally. I telephoned my Dad and asked him to post it to me in the morning. He did that via Royal Mail and gave me the tracking number. I am still waiting …. it arrived at Barajas Spain on 7th May. What happens now. I am lost without my phone. It is not really valuable in terms of money as it was second hand from my Niece about 2 years ago. My Dad removed the SIM and put that into a separate envelope with the package. Any idea when I will receive my phone?
Is this phrase used only in Spain or in Mexico or South America as well?
just in Spain
Fabulous, what a web site it is! This blog provides useful facts to us, keep it up.
My son is in Madrid for study abroad, he had his phone stolen. He is staying with a host, an elderly women. Just saw that it is being held in customs on the USPS tracking. I sent him a old phone that we had activated. I put down it was gift worth $100. I figured he would have pay a tax and some sort of ID to pick it up. Why does a student need a NIE number? all he has is passport and his us ID. Can’t he just go there in person and pick up? I believe he not far from airport, short cab ride?
Hi Everyone ! As a family that sent few care packages to friends who serve our country abroad, we would like to share with you our experience in sending gifts, flowers , alcohol to places across the world . Its always easier to send gifts from the same country , most western countries have already the right American trademark we need, and the the tax duties already been paid ,since its ship from inside, the delivery is much easier , cheaper and faster . So if you need to send alcohol to Japan, use Japanese’s provider, for Korean, use Korean…. HOWEVER, for Europe, it’s even easier, as European Union countries are allowing to ship alcohol from one country member to another . For example, we found a Gift Basket & Alcohol company in Europe, that cover 26 European countries, so after we placed order with them (Their name is Walwater Gifts, I think) , they contacted the recipient to arrange the delivery to Italy, provided us with a parcel link ( DHL or UPS ) , made sure that the content is safe, and they actually send in the parcel a Jack Daniels 700ml bottle together with all the chocolates we added , by this we skipped the tax restrictions if we would send it from USA. So since then , if we have any delivery to Europe, either Germany, Italy, Poland , Belgium , we use their service, delivery is cheaper, the time delivery is faster, we get Proof of delivery , personal care for each parcel that goes to US army base , there is no tax fee for the recipient and more. In the past , the post been our only solution , but even than, it was limited , also inside USA and to Canada. Now times are different, you can place an order with flowers and gifts websites, who usually use the local vendors . As we found one gift baskets producer in Europe , that collaborate with many international website, we pay no middleman fee that other customers may pay if the use the international gift websites . Delivery to middle east , to Muslim countries it’s a bit harder to send care packages , as together to the hot weather , there are many other restrictions , Alcohol, coffee, chocolates and too many things that you could not believe… but as for Japan, Europe, Korea , Just use local ones who can provide you with known trademarks & fast service . Good Luck , hope we helped 🙂
I get parcels from the US to here in Cadiz. Some get caught in the system, others are couriered straight to my door. The trick seems to be to get the sender to mark on the documentation ‘Returned Sample’ and then they assume that it’s already been in the country and is just being returned. Might not work every time, but worth a try.
Here’s my favorite story about the Plaza Mayor: https://paseosmadrid.com/en/sparrows-cemetery-the-plaza-mayor/. It’s even funnier when told outloud by a great orator, but it gives you the idea… 🙂
Hi so i sent a box of clothes for my sister in Barcelona since feburary 2nd and it got to Madrid on feburary 6th. And they alredy sent my sister the aviso paper where she had to list her items and she sent it a week ago and we still havent heard anything about the box im tracking the shipment and is not moving or nothing. Is there any advise you can give me ? Im very disappointed at this moment because i sent expensive stuff thinking it was going to get there and we havent got nothing from them . Do you know how long they would take to ship the box ?
Hi there, I read through all these comments and seem to have a similar issue. I am currently studying in Madrid and a care package from home was held up in customs. I would like to go to the website to upload the necessary documents but it asks me for a DNI, which I do not have (other than my passport number which doesn’t work). Did you ever figure out how to bypass this? Thanks!
Hello, I have sent all documents required for my parcel to be sent on, but my official NIE has been rejected twice, asking for an NIE Tax certificate registered with the AEAT. Can’t find this, and despite verifying that I pay taxes through my lawyers office, Barajas have still not sent my package to me. 2 weeks now and counting !!!
Hello I’m living in Barcelona my NIE is in process but i need to go to paris i have an Autorization de regresso but some friends told me that it doesn’t work for travelling between EU country. is it right ?
The Regresso does work! It’s not really a document for “travelling” around to different countries, its more about the entry into Spain at the end of your trip. Basically It allows for 1 re-entry into Spain while your papers are in process. In fact, because you are travelling within the EU they probably won’t even ask for it – however I suggest you bring it, your temporary NIE paper and your passport just to be safe!!!
Happy travels 🙂
I ordered some workout supplements from a US company. My package has been held in Madrid since February 5th and it is now February 12th. However, I have not yet gotten my aviso de llegada. How long does it usually take for them to send the letter? I am afraid my host family got it but then threw it away and never told me. If that happened, how can I request another?
Hello, Sometimes the aviso de llegada can take a week or two to arrive in the post, but once logged into adtpotales.com, there is usually an option to download the adl. Best wishes
Comment *they sent me a package but they later release that there was money in the package and dat I should pay panalty fee for that
Yes, the truth is that normally you are not allowed to send money in cash form via postal service, especially large sums. You are avoiding taxes and all the other normal fees that go into a transfer by doing so, so this is why they have given you a penalty fee!
When your package is being held hostage at Barajas just require an official inquiry about your package from your sending post! After 2 weeks you will probably get the answer that they have tried to contact the recipient but he/she didn’t provide the required documents on time, so your parcel is in the process of returning to the sender! This is from my personal experience! Yesterday I got the parcel I sent from Belgrade to Barcelona to my daughter three months ago! Never again!
After reading all the numerous posts and comments on the internet and after my personal experience it seems that there is no way someone from abroad can send the parcel to Spain and expect it to be delivered! Three months ago Ive sent the parcel with some local foods and some clothes from Belgrade, Serbia to my daughter who is studying in Barcelona. The parcel was sitting at the customs for two months and was finally sent back to me after official inquiry done by Serbian Post (all praise for them!). The parcel was returned after three months intact, meaning that Spanish customs has no intention to inspect the parcel for the content etc. Their only goal is NOT TO DELIVER THE PARCELS ARRIVING FROM ABROAD! and that’s it. So just money on the bank card for your loved ones, family and friends living in Spain!
You said it right Biljana!!!
I can’t tell you how many times I’ve told my parents to just order whatever they need from Amazon.es or to just wait until I come home to visit!!
Hey, I’ve been shipping my packages with Eurosender not only in Germany but in other European countries too. It’s my first choice, very reliable.
Can someone help me. I have a parcel from Japan that arrived mid November. I have filled up the form at adtpostales.com and it has been approved since Nov 27. On the Situacion it says – C DOCUMENTACIÓN VALIDADA and on Nov 29 it says – Despachado y en proceso de entrega al destinatario. Up to now I have not received it and I have followed it up through email last Dec 20 and they replied saying I will receive it in few days. Last week Jan 16 I asked my Spanish friend to call them and they said I have to pay something and they will send a document on how much. Up to now I have not receive any form. I don’t know what else to do. It has been more than 2 months and my struggle is I can’t speak Spanish. 🙁
Does Packlink deliver FROM USA to Spain?
Yes they do! Head over to their website: https://www.packlink.es to find out more info on exact info 🙂
If you do not have a DNI (like me) you need to find a local who has one and will act as your “importer”, or in my case, my girlfriend (American) had a NIE since she teaches English here. Create an account here: https://www.adtpostales.com/nuevousuario.asp and use their name as the person importing on your behalf. You will need their address also. In the last step on the site, you will print out your completed document, sign it, scan it, and upload it. You will also need to upload a copy of their DNI or NIE.
I have a question??? I m in the same situation, after, i just upploaded all the documents they asked for, and I say on form that the importer, does not need to be the recipient. (destinatario) My question is, after your girlfriend acted as the importer, was she also suddenly the new recipient, i mean did she have to get the package for you? Or was it still sent to you?
How do you upload a copy of your NIE? My NIE number is on my student visa, so I uploaded a scanned pdf of my student visa and Correos rejected it. I need to provide a photocopy of my NIE but I don’t know how else to do that.
The NIE they need is the actually NIE card, not the one within your passport. I suggest getting a friend to upload theirs for you.
Thank you for your response! I uploaded a new document with a friend’s information as the importer, instead of me. She is a Spanish citizen so hopefully they accept my new document and the photocopy of her DNI card, even though I already posted an original document with my information as the importer.
I am in the same situation (waiting for my NIE card but needing to get a package). Did you ever get your package through your friend? I have someone with a DNI I can use, but want to make sure the original document won’t mess up the new one.
Hello leah, i sent package to me boyfriend in spain with a branded shirt, a silver necklace and some coffee mix, juice mix and other mixes for food.. its been 35 days already i sent it 12/12/16 and as 1/17/17 , its still in transit when we track at the correos site…is it possible it was held at customs? The last update was 12/12/16 stating it has depated to destination country which is spain.. im worried..is this normal?
Hey there Angelli! Where are you sending from? It is most likely either on it’s way or has arrived to customs waiting to be sent off at its final destination. Keep checking up on the tracking and it should show you when it arrives at customs!
From experience we can tell you that no matter what courier you chose, or how much you pay them it is very unlikely a big or highly valued parcel will be sent directly to you. There seems to be a disconnect where big parcels from outside EU always end their journey at customs. And from there usually Correos deals with the package, which means it can come to your door, go to a cores pick up office, or require picking up from customs.
Unrelated question (kind of) I have my NIE already and the expiration date is December 2017. Can I travel outside spain and EU and come back using my NIE+passport? Or should I get an authorization?
If you have a valid passport and a valid NIE card you can travel outside the EU. However, If you only have the NIE number and are still waiting to pick up the actual card you will need a Regresso to return to Spain! This is because technically you are still in the “processing” stage and haven’t been 100% confirmed. So the temporary paper they give you is not enough!
Can anyone tell me if there is a way that one can by-pass correos and get a customs handling agent to clear a package and deliver it? ADTPostales ‘lost’ a consignment and could not tell me what happened to it – it has been resent and is now in Customs at the airport in Madrid. Going there is not an option – I will need to get someone else to do it for me.
It is my understanding that customs and Correos at Barajas are one in the same. If they haven’t released your package or sent you the documents telling you to pick it up somewhere, you have to wait. But this is the extent of my knowledge. Try giving the Correos a call and see if they say any different.
You receive an acceptance letter from the school you’re attending from the company employing you.
This has been a nightmare, I’m lucky enough to live in central Madrid either 17 minutes drive to Barajas cargo area or 30 minutes on metro direct (with a short 15 minute walk from the Metro station at the Barajas end). Ok this is what happened, I usually get imports (non EU) delivered to my door at Madrid via Correos.es and I pay cash for the import duties (fair enough) and have been doing so at the same address for over 2 years but one day I get a letter through the mail stating that an item is at Barajas / correos and I had to trundle up there and pay cash. So I get a taxi ..(17 Euros) and walk into the Correos post office at Calle Alfa to be greeted by two queues, I went to the registration queue and they gave me a form to fill in which I already filled in at home and tell me to walk outside down the street to a different building which is the Agencia Tributaria (Inland revenue in the UK and IRS in the U.S.), so I go through security control in there and queue up.. the woman there asks me for receipts Paypal etc. and I hand in the filled Correos document for which they gave me in the other office, she then takes copies and instructs me to go home and pay via bank transfer and get proof of payment from my bank, I protested and informed her that’s not what the original document instructed me to do (It stated that I could pay in cash) .. she just gave me the hard stare behind the screen .. so reluctantly I went all the way home and waited the next day for the banks to open again (they close at 2pm). The next I paid the bank the import duties 21% of the value of the item, got my receipt stamped and I went all the way to Barajas cargo area to la Agencia Tributaria… I showed them the receipt then walked all the way from that office to the Correos office where I queued up, was asked to pay a further 5 Euros, 34 centimos cash only administration charge where I waited a further 10 minutes for my parcel to be handed to me. So in all 4 legs of a long journey travelling distance, on average 25 minutes each way, 5 long queues (bank payment included) and to add insult to injury 5 Euros 34 centimos for nothing. I am furious. And another thing don’t let my English deceive you, I am a Spanish national, who knows how much harder it would have been to process this had I been foreign (would have had to get proof of residence documents aswell as the usual invoices and paypal payment receipts)… very angry indeed. This is a scam to get money out of you and or to deter you from importing things into Spain. I know there are scamsters that import cheap and then sell on claiming it’s for personal use or claim that the value of something is 1 euro when in reality it’s worth thousands but damn that aint me, the value of the contents were printed on the box ! why not open it, seal it and investigate the value and see if it corresponds then just bring it to my door and I pay the import duty ? why make me do triips to dullsville etc ?
Thanks for sharing! Sorry this happened to you!
This is really a horrible process and should not happen. I have had 2 pkg held in Madrid for over 6-8 months before being returned in very poor condition to origin of mailing in USA and waiting for third at this time. Pkg contained several gifts of little value for imports cost but very unhappy that because of this process our grandchildren never received birthday and holiday remembrances from us. All pkgs mailed through USPS with all forms completed correctly. When discussing with them they said there is nothing they can do. Three strikes and I am done …
Also, they said it was to be sent back to the sender, however he never got it back… What is the most likely thing that might have happened to it? Do you think they just didn’t mail it back to the sender?
I’m really sorry to hear about your teddy bear, however it’s pretty much impossible for me to know what has happened to it. This article is meant to help people who have received notification to retrieve their package from the airport in Madrid, and how to start the process. Double check the notice and see if it was a notice of delivery, or if they expected them to pick it up from a Correos office.
I left a well loved teddy bear in a hotel in cordoba and it was going to be sent to my aunt’s house in madrid. A week or so later, they got a notice in the mail for the package to be delivered but it never came. Can you please tell me what might have happened? Thank you.
Where is Estrella Levante??
Great suggestion! We will add it to part 2!
Hello, i am not EU member but i approved NIE. My visa will finish at 8.12.2016 and i want o travel until 8.12.2016. So can i enter spain at 8 of december or i need to regreso too?
Hello Selen! I’m not sure if I understand. The visa in your passport will expire on the 8th of December, right? But you have your NIE card that approved this autumn? These are two different forms of ID – Student visas usually only last for 3 months, but once you get the NIE, it then extends your visa for the rest of your time of study/work. So, with a valid NIE you can travel. However, if you mean that your NIE expires on the 18th, and you want to travel, you will need a regreso – BUT you can only get a regreso if you have proof that your NIE is currently in the process of being renewed…
I hope this helped!
hey sorry for interrupting , i had different case which im married in barcelona and have the family book, ive already applied for nie and its in process and says ¨favorable¨and i still waiting , my problem is i wanna go back to my country and make sure no problem to go back and return to spain later or otherwise , help would be much apreciated !! have good day !
If the status says Favorable then that means that your NIE has been processed and your application has been accepted! Here in Madrid we have to go and pick up our card from the office where we applied, but in Barcelona I am not sure the procedure. However, in the meantime you can apply for a document called the Autorazacion de Regreso – which allows you to travel outside of Spain (one time) while your papers are processing.
My mom sent me a package from NYC to Madrid a little over a month ago… I’ve been to correos, paid the fine, and was told that they would send the package to my address once they were done with the inspection they had to do. I still haven’t gotten the package, so I had my study abroad program director call correos and find out what was up. Apparently the box has been stopped in the pharmacy section of customs because my mom decided to put some cough syrup and other cold medicines and vitamins in the box. (Which otherwise was a purse, some sweaters, and a jacket). Any ideas of what I should do? I’m about to head back to the US (in two weeks)!
Hey Caroline! Unfortunately you won’t be able to pick up your package until the Correos office has officially “released” it. They won’t give it to you unless you have the official paper from them saying it’s ready to pick up. At this point, if you don’t get it before leaving it will probably eventually be sent back to the sender.
Hey there! With regard to el Gordo: how do you get to know if you won something? I’ll be leaving Spain the 22nd of December and am not sure if I should buy a ticket to the lottery or not because I won’t be able to collect a prize if I won something.. what do you think? Best regards, Verena
This is a very good question! On the official website you can make an account and actually buy your ticket online. It seems like they announce the numbers there. As far as actually collecting the prize, I’m not certain but take a look at the website below and maybe you’ll find something :).
Thanks for a very practical advice. Will soon use it in Madrid.
I have been waiting for my package which was sent from home USA . I am in Spain now and it has been stuck in Madrid customs for a month now . Everyday they ask for documents and we send them and the next day they either ask for something new or the same paperwork . I call they can never help me other than by saying to resend everything . I am in need of my orthotics which are in the package . Idk where else to call or what else to do ? Any help here ???
Hi Vanessa, we are not directly associated with Correos in any way. So unfortunately I can’t help you get in contact any more tan you already are. If they are asking you for documents, and contacting you within the next day for more documents then just make sure you are following all the steps they ask for, as well as all the steps that have been carefully laid out here in this article.
Hello! I have a few questions. I’m not from the European Union, so what will happen if I apply than 30 days? Also, is it important in which immigration department I make an appointment or it can be any??
Hey Marina! I’m assuming you’re talking about applying for the NIE? I can’t speak in absolutes, but it seems that as long as you at least have the appointment within or around the first 30 days you will be fine. You will need to make the appoint online, and they will provide you with a list of locations where you can have the appointment!
The coupon code is not working …
Hey Kelly! Thanks for letting us know, we will work on fixing it today!
WILL THE PRADO AND THYSSEN OPEN LATE ON OCTOBER 12 2016?
Hi Phyllis, the website says they will only be open until 19:00 tomorrow!
my grandma is sending a package for me; and she said she would send it on Tuesday and its 6 day later and I have not got it what should I do. My grandma lives in ny and i live in Fl
Hi Madison. If you are dealing with packages from New York -> Florida we can’t help you. This blog is dedicated to picking up parcels from the airport in Madrid, Spain.
This was my favorite swear word learned as an exchange student on the Costa del Sol 30 years ago. I learned it used similar in fashion to calling someone a “fuckin douche bag” in the States, in terms of its strength of usage. We would not dare utter it in front of adults.
You simply must go! It’s such an important city here in Spain, and gorgeous to boot!
Hello! My package from USA been held by Customs from 8.12.16. I already ask send it back. But they never explain why they hold and person who I send it said she didn’t receive any letters. The website shows me it’s is a problem, so I can’t open. The phone numbers I try to call in Spanish, so I don’t understand plus a time difference. The person who I send it already left the Country . Please advise what can I do?
Hi I want to send a few things from the Us to my boyfriend in Spain. Is it true that as long as it’s valued under 40€ he will not have to pay any fees to get it? I plan to send small very invaluble things like pictures and US snacks
We like to say that as long as its valued around 25 euros you wont be taxed. Just make sure that you label what is inside like “photos” and “used items” or “used clothing” whatever it is inside. If you don’t mention there is food inside and they probably won’t open it up to take a look, as long as its sealed snacks and not fruit or meat of any kind.
But, also keep in mind there are several shops here in Spain which sell typical American snack products and if your boyfriend has been graving things he should check out shops like “Made in America” and “Corte Ingles” which sells a wide variety of American items!
how to check the status of Empadronamiento? i will be glad if u can help me out
The Empadronamiento is a document which you get on the same day of your appointment. They do everything with you right there and then hand you the paper :). If you move, you should apply for a new one under the new address and if you haven’t moved in 2 years you should renew the Empadronamiento :).
Hope this helped!
Hi, I’m in a weird situation. The package I had sent here to Madrid has been sitting in customs for the past 5 days. All I have is the tracking number and that’s how I know. I recently moved here from Canada so all the express courier has of mine is my Canadian phone number and possibly email. I haven’t gotten any correspondence from customs so I don’t know what I’m supposed to do, if anything. I have the tracking number and that’s how I know what the package is up to. Any help would be appreciated
Hi Steve, 5 days is not very long for it to be at customs. It is probably waiting for it’s turn to be inspected and then for them to send the Aviso letter to you OR they will send it to a Correos office near your address for you to pick up. It depends on the contents. Do not panic yet! Your Canadian courier has done its job and is no longer involved in the process! Hopefully you get the letting in the coming days and then you can start with the process of getting it to your piso.
Hi Steve, I am in this exact situation now (wish i read about Spain before sending my gift…ugh). What ended up happening with your package? What was the process and how long? Thank you in advance for the advice/response.!!
Hi, I also sent a box from the US to friends in Spain on 11/24/17. It cost me $110 to ship. The post office insures it for $200 and I made them mistake of entering like $180 as the cost of gifts. It got held up in Madrid Customs on 12/4/17 and is still there. They sent a letter to our friends wanting to know the content and what each item cost (no item was over $40). He sent it back right away and they contacted him in a few days saying he had to pay $104 before they would send him the box. Now, from what I have read on the websites, they are not supposed to tax on gifts. Which is what I wrote on my customs form and he wrote on his, but they still did. And everything was wrapped in Christmas paper too. So basically I just spent $237 (bc I had to pay fees to send money Pay Pal as well) to ship a box of gifts probably worth the same. Very, very upsetting that they do this as I received the box the sent to us and I did not have to pay any fees to get the box. Lesson learned, I will now limit what I send and in a much smaller box. It is a shame it needs to be this way. I plan on putting a complaint in (not that it will probably do any good) as to why we were charged on “gifts” once he gets the box in his possession.
This is a very Madrileña word
Also we say “hacerse el tonto” (to play dumb)
I have had a call from custom that my parcel from Iraq has arrived and I need to pay for clearance and I paid, secondly I was fined because they found foreign currency in the parcel and now they say it should pay for airport endorsement. How does this things work
Hi Dorcas. This is a situation you will have to sort out with the Correos office at the airport. Sending money (cash) in the mail without proper documentation, taxes and permissions can raise problems in many places. By doing this you have avoided several controls which normally take place when sending money via Bank Transfer or any other Wire Transfer. You will have to contact them directly and work it out. Sorry we cannot help!
Hello Everybody, thanks for sharing your troubles. I’m in a similar situation, bought some motorcycle parts on Ebay US (for approx $ 300). The parts have been sitting at Spanish customs since end June. When I noticed it is not moving forward and started reading your posts, I also logged in with my NIE number on adtpostales.com/acceder.asp. All the info about my package is there, except the fact that I could not upload any of the required documents and I got some messages about that the package will be returned to sender. Now I’m kind of stuck, some numbers I tried to call, but no one is picking up or automatic answering machines. Any tips?
Hi Frankie! We have a few possible suggestions.
First, the server might not let you upload because you don’t have the correct amount of documents to upload. Have you completed 3 documents listed above? 1)passport copy 2)proof of purchase 3) A completed “aviso de llegada” form which Correos should have sent you? Since this is not a gift, you should not need the 4th) “letter” which states that you are the receiver of the gift.
Second, since the account was not logged into within a decent amount of time and they are sending the package back – they might have disabled the option of uploading anything onto the page.
You could try uploading the documents and sending them via email to Correos. I have never tried this, but it could work!
I hope this helps!
One of the most exciting day trips from Madrid!
He looks like me:-)
Thanks for great hints.
I am waiting on a package being shipped from Madrid to the United States and it has been over 15 days. The issue I have is that the sender address I used was my hotel address when I vacationed in Madrid. They would not need to contact me about anything related to customs and send a letter to the hotel addressed to me..Right? I had to use a local address when shipping my box from Madrid to the States using Correos shipping. I hope I receive the shipment. Getting worried!
I can’t tell you very much about receiving packages FROM Madrid. Normally the correspondence would happen between the shipping company and the receiver of the package. In all honesty 15 days sounds about average so it is probably almost at your door! To be sure though, try giving a call to your hotel and ask them if they’ve received any mail for you 🙂
I am wanting for a package and it is in Germany and they are holding it on till l pay 12,500 us dollars and say if l don’t they will confiscate it it came from a friend in Baghdad and he is in the war done what can l do
Thanks for this facility. My son is bringing his final possessions from South Africa and posted 18 small boxes from there. We received notification that 9 are in Spain now. We are having great difficulty providing the documentation ADT require but are slowly getting there. (We filled in forms 2+ weeks ago on the site but these were deemed inadequate). We have battled to get what they require but are almost there and are now resubmitting. Only to find that at least one of the shipments has already been classified “Return to Sender”. The sender (my son) now lives here in Spain!! He was told by the SA post office to put a Spanish RtS address on the paperwork, so goodness knows where ADT will send it. Our translator tried to phone ADT to ask for an extension of time but could not get through to anyone – well she eventually got through to one man and was cut off as soon as she said her name. PLEASE do you have any advice on how we can contact ADT to get them to keep the boxes longer so we can get all the paperwork uploaded to them?
Good morning Ann! Just reading through your comment now. You’ve done a great job at being patient during this ridiculous process! Unfortunately there is nothing you can really do to slow down the process of the returning package. The only thing I can suggest to you is to keep calling relentlessly – I’m sure you have been to this page already, but just in case here is the link to the contact information of ADT Postales. Let us know if anything progresses!
The Hat is closed now! ?
Hi Alice, the terrace is still open to the public. Perhaps you went when there was a private event going on.
No it’s not! Went last night….
Well, I don’t know what to tell you. We contacted the hostel personally and they informed us that it is still open. Perhaps you can give them a call too and see what has happened 🙂
really nice post.
hello I have sent the documents needed but until now I have not receive any email from yhem that it is been validated. worried here
Hi Heide, I’m sorry to hear that! unfortunately there is nothing you can do. How long have you been waiting?
Hello , I paid them already and I thought if I pay them they’ll send my parcel as quickly as I sent the money to them. It’s been 2mos now and still waiting for my parcel. Kept on visiting the adtpostales if there is new but none. Lil worried now because I paid 50euro for even just a 70€ parcel. just a bit of difference, if only I knew it will be like this I should never order online. They are so slow I am disappointed.
please can u let me know how u paid? im having a difficult time doing so, hopefully u recieved your parcel?
I do consider all the stuffs you’ve offered for your post. They’re very convincing and can definitely work out for exploring such a beautiful locations. Nonetheless, the posts are very brief for travel starters.
Hi Cathy! Our Exploring series was always meant to be a general run down of each city. Their history, major sites to see and most prominent aspects of their cultures. If you are looking to travel tips – like where to stay, prices/hours of attractions, transportation options and in-depth tour guide facts. We recommend checking out the official Spain Tourism website, on the Burgos page! There they have several useful resources, I have attached the link below!
I just tried the promo code again and it does not work for me either.
I’m so sorry for the trouble you are having with the promo code! We are currently in contact it Teleferico to get it sorted out. Hopefully it is nothing more than a problem on the webpage.