1. Introduction

This Web Site is property of CITYLIFE GROUP, S.L. (hereinafter, CITYLIFE), a corporation organizes and existing under the laws of Spain, established in Madrid, Calle Gran Vía, 33, 8D, 28013 Madrid, entered in the Commercial Registry of Madrid, in Volume 32203, Folio 31, Page A-579573, Entry No. 1 and with Tax Identification Number. B-86970662

Please review the following Terms of Use that govern the use of this Web Site. By accessing, browsing and/or using this Web Site, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these Terms of Use, please do not use this Web Site.

We reserve the right to change these Terms of Use at any time due to legal reasons, to technical reasons or due to changes in the provision of CITYLIFE services or in regulations, as well as due to any changes that may be derived from applicable codes or corporate decisions. Whenever this occurs we shall publish notice of it on our Web Site, and if you continue to use CITYLIFE services, we shall understand that you have accepted the changes introduced. If you do not agree with the changes made, you must stop using the Web Site.

2. Use of this Website

Of course, we are doing our best to ensure the security, continuity, and quality of the Web Site based on state-of-the-art technology and practices. However, we cannot guarantee the permanent availability and continuity of the functioning of the Web Site, the absence of viruses or other elements that could cause changes to your computer system, or the reliability, usefulness, truthfulness, accuracy, completeness and up-to-date nature of the information contained on the Web Site, and therefore we accept no responsibility if any of these circumstances occur.

This Web Site and all of its contents are intended solely for personal, non-commercial use. Access or use of the Web Site for illegal or unauthorized purposes, with or without financial gain is prohibited, and therefore you shall be solely liable for their consequences. These actions include, but are not limited to the following:

  • Using the Web Site or its contents, including audio-visual contents, for illicit purposes, contrary to good faith, morality or public order.
  • Using the Web Site in any way that may cause damage, interruptions, faults or defects to its functionality or to third party computers,
  • Using the Web Site for the transmission, installation or publication of any virus, malicious code or other prejudicial programs or files, or of any defamatory, offensive, racist, vulgar, degrading, pornographic or obscene or threatening material, or material that could cause offence to any person,
  • Using the Web Site to transmit material for advertising or promotional purposes, including spam, e-mail chain letters or similar,
  • Using the Web Site illegally, impeding the regular development of an event, contest, promotional activity or any other activity available in the Web Site or any of its functionalities, either by altering or trying to alter, illegally or in any other way, the access, the participation or its operation, or falsifying the result of such event, contest or promotional activity and/or using any fraudulent method to participate and/or any other practice that infringes in any manner these Terms of Use.

Non-compliance with any of the aforementioned obligations by the user may entail the adoption by CITYLIFE of necessary measures, including the deletion or blocking of the infringing user’s account.

3. Intellectual and Industrial Property

All the contents and materials, including images, text, pictures, designs, photographs and written and other materials that are part of this Web Site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by CITYLIFE.

You may use the Web Site and the content published there non-exclusively, solely for your private use and in each case in accordance with this Terms of Use.

The commercial use of the contents is prohibited, as is copying, storing or downloading, distributing, publishing, sending, converting, using any reverse engineering technique, decompiling the contents or part of them, or making any use of media or procedures other than those offered to you on the Web Site to use the contents in any way that is not authorized by CITYLIFE.

4. Links

4a. Links to other web pages

If you see links to other websites via various buttons, banners etc., please bear in mind that these are managed by third parties. We have included them in order to inform you about the existence of other sources of information on the Internet, where you can obtain further information in addition to that offered on the Web Site. You may also see banners on the Web Site, which will probably contain a link to the website of a third party.

These links do not represent a suggestion, invitation or recommendation to visit these sites and we do not control what is published on said links. Therefore, we cannot guarantee the technical availability, quality, reliability, accuracy, truthfulness, validity and legality of any material or information contained in any of said links. Once you follow the link you enter a third party website that is not ours. We recommend that you review the terms of use and privacy policy of said websites to ensure that you agree with them.

Therefore, if you become aware of the illicit nature of any activities carried out through third party websites with links on the Website, you must immediately notify CITYLIFE so that it can proceed to deactivate the access link to said websites.

The establishment of any type of link from the Website to another third party website shall not imply the existence of any kind of relationship, cooperation, or dependency between CITYLIFE and the party responsible for the third party website.

4b. Links on other websites to CITYLIFE

If you would like to place links on your website that lead to the Website, please remember that you must comply with the following conditions: a) the link may only permit access to the Website but may not reproduce the Website or parts of it in any way, b) it is prohibited to establish links with areas of the Web Site other than the public areas, that is, those that people can access without being registered via the Web Site, c) it is prohibited to create a browser or a border environment for the sections of the Web Site, nor may you in any way modify the Web Site, d) it is prohibited to make false, inaccurate or incorrect declarations about the Web Site and/or, in particular, to declare or give the impression that CITYLIFE has authorized the link or that it has supervised or accepted the contents or services offered or made available on the website where the link is established in some way, e) except for those symbols that form part of the link itself, the website where the link is established may not contain any brand, logo, slogan or other distinctive symbols of CITYLIFE, f) the web page where the link is established may not contain information or content that is illicit, contrary to morality or generally accepted good practices or public order, neither may it contain content that is in violation of the rights of third parties, including intellectual and industrial rights and/or the right to freedom of injury to honor, personal or family privacy or self-image or any other right.

CITYLIFE does not have the authority or the human and technical resources to be aware of, control and approve all information, content, products or services offered by other websites that have links established to the Website. Therefore, CITYLIFE does not accept any responsibility whatsoever for any aspect related to the website that establishes said link, specifically including but not limited to, its access operation, data, information, files, the quality and reliability of its products and services, its own links and/or any of its contents in general.

5. General

You can contact us by sending an e-mail to: [email protected]

If you do not comply with these Terms of Use, CITYLIFE may suspend or cancel your profile automatically without notice and said suspension or cancellation shall not entitle you to any compensation whatsoever. For these purposes, we hereby inform you that CITYLIFE may notify and duly cooperate with the competent police and legal authorities if it detects any infringement of current legislation or if it has any suspicion of the commissioning of any crime.

The headings of the various clauses are purely informative and shall not affect, qualify or extend the interpretation of the Terms of Use.

If there is any discrepancy between what is established in these Terms of Use and the specific conditions of each specific service, then the contents of the latter shall prevail.

The failure to exercise or enforce any right or provision contained in these Terms of Use by CITYLIFE shall not constitute a waiver of them, unless it gives its recognition and agreement in writing.

If any provision or provisions of these Terms of Use are considered null and void or inapplicable, either in whole or in part, by any competent Court or administrative body, said nullity or inapplicability shall not affect the other provisions of these Terms of Use.

6. Selling Terms and Conditions

CITYLIFE subscribes the selling conditions established in Libro IV of RDL 1/2007 Ley General para la Defensa de los Consumidores y Usuarios, especially in reference to Title II, Articles 159 and 160.

6a. Specific Terms & Conditions regarding City Card, Trips and Activities

Please make sure to click here to understand the specific terms & conditions regarding the City Card, Citylife Trips and Activities. By purchasing one of our services you automatically agree to our terms & conditions!

6b. Specific Terms & Conditions regarding the Citylife Internships mediation service

By signing the mediation service agreement after your initial assessment call, you automatically agree to the following terms & conditions:

  • Total fee of the mediation service is 499€ including VAT which is split in two payments and needs to be done in € by credit card, paypal or bank transfer.
  • The first payment is the fee for the deposit of 150€. It will only reimbursed in case we are not able to find you a suitable internship that matches the agreed conditions stated in the service agreement.
  • The second payment of 349€ is due with the confirmation of the internship position. The service is understood as completed at this stage
  • There is no reimbursement possible if process gets cancelled by the client at any stage after paying the initial deposit.

7. E-Commerce

CITYLIFE complies with the existing regulations on electronic commerce which are developed in the Law 34/2002, Ley de Comercio Electrónico.

8. Jurisdiction and Applicable Law

These Terms of Use of CITYLIFE are governed by Spanish law and the Courts of the city of Madrid shall be competent to rule on any questions that may be derived from the use of the Web Site and its Terms of Use.

9. Contact Information

If you have any questions regarding this agreement, you may contact Citylife Madrid’s Support team at [email protected]


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