Madrid’s public transport system is without a doubt, fantastic. It is fast, safe, clean and very reliable. In comparison with other European cities, Madrid’s public transport is also considered cheap and very efficient, which makes getting around Madrid very easy. Madrid’s public transport consists of the Madrid Metro (underground), day & night buses, the ‘Metro Ligero’ (Madrid light rail) as well as the regional train system known as the ’Cercanías’ which are the suburban trains that connect the city of Madrid with rest of the Madrid region. So, no matter where you are going, Madrid’s public transport system will get you there.

Are you moving to Madrid for a longer period and would like to get a monthly pass? Get ahead and order your personal public transport card in advance.


There are also great alternatives to Madrid’s public transport when it comes to getting around Madrid. Alternatives like, ridesharing apps and car sharing options as well as e-Scooters, e-Bikes & Motor scooter rental services. Since June 2014, Madrid has also been offering public, electric bikes that you can rent at your convenience all over the city.

To keep reading all about Madrid’s transport options, check out the content overview and feel free to click on the topics you are most interested in. Each chapter contains relevant information regarding getting around Madrid. From details on how to get from and to the airport, ticket options, prices, schedules & transport zones to details on the various means of transportation available and how use them.

Furthermore, in our FAQ section at the bottom of this ’Getting Around Madrid’ guide, we will clarify some of the most common questions and doubts regarding Madrid’s public transport.

Important: The Citylife team has collected & compiled the information on this page via intense research and investigation. It does not replace your own research!

1. Getting Around Madrid by Public Transport – Ticket Options & Prices


As previously mentioned, Madrid’s public transport system is very accessible and efficient. You can get all over the city centre by using just the Madrid metro and bus. The Madrid metro and bus systems are integrated, meaning that you can access the Madrid metro lines and the EMT bus lines with the same ’ticket’. Other available transportation means like the Cercanías and Renfre trains and the suburban buses which take you outside the city will have different ticket types and different tariffs. The beginning of this article will focus more on the main transport within the city center (metro & city bus), however if you wish to read more on Madrid’s Light Rail system, suburban buses and long distance options, you can skip ahead.

To start with, there are various ticket options available for the Madrid public transport system. Some of which are better for those staying in the city for mid to long-term periods while others are perfect for those visiting for a short-term period. In the section below we will explain each ticket option in detail.

1.1 Monthly Pass for Mid to Long-Term Stays

If you are coming to Madrid for a longer period – to study or work, for example – it is very likely that you will move around by public transport on a regular basis. In this case we highly recommend getting your personal public transport card. This card will give you access to the the monthly transport pass, known as the ’Abono’. Using a monthly pass is by far the cheapest and most convenient way as it gives you full access to all of Madrid’s public transport for 30 day periods.

When it comes to getting your public transport card, we highly recommend ordering it online in advance. Ideally about 15 days before you plan to arrive to Madrid. By doing this you will avoid long wait times to book an appointment as well as simply skipping the need to attend an appointment in the first place. By ordering online, your card will be delivered to you. For more details on how to order you public transportation card online either continue reading, or click here to skip ahead.

citylife-madrid-personal-transportation-card

Download the Madrid Metro Map and check out various other maps for Madrid bus routes, light rail train lines and regional train lines in our chapter called Madrid Transport Options – A Comprehensive Outline, or skip ahead.

Monthly Pass – Prices & Where to Buy

As we mentioned above, to get the monthly pass you must first get your personal transport card. This card costs 4€ and once you have it in your possession, you can then top it up with the monthly pass (’Abono’). The price of your monthly pass depends primarily on your age and the transport zones of Madrid you would like to have included – there are no special prices for students. Finally, every 30 days you will need to top up your personal public transport card with your new monthly pass to be able to continue to use Madrid’s public transport system. You can do so conveniently at one of the many metro stations at the machines either with cash or credit card.

Abono Joven (Monthly Youth Pass)

If you are under 26 years of age, you will be able to use the youth pass, known as ’Abono Joven’. With this pass you will only need to pay 20€ a month and you will be able to use all of Madrid’s transport options between all transport zones! You can move freely by metro and bus all over the city, to its outskirts as well as to the airport without paying a supplement.

Abono Normal (Monthly Standard Pass)

If you are aged 26 or older you will have access to the standard monthly pass, known as ’Abono’. This pass requires users to pay per transport zone. The base price which covers zone A, currently costs 54,60€. If you need to include more zones, the price will rise. Click here for more information of each of Madrid’s zones.

The Madrid Transportaton Office has officially reduced prices of all transport ticket types until the end of 2024! For a detailed look on prices please refer to the official page here.

new-prices-zones-madrid-metro-summer-fall-2023-v2

If the monthly pass is what you need, you can skip ahead in this article for instructions on how to order your public transport card online.


Above you see a price chart per-zone, however there are also inter-zone packages which combine certain zones together under one price. This is a great option for those who don’t often visit the more central zones and therefore do not want to pay for access to them. For more details on all pricing options, click here.

1.2 Single & 10 Trips Tickets

If you happen to be visiting Madrid for only a few days or weeks, or if you don’t need to use the public transport system on a daily basis, you can use Madrid’s more short-term option known as the Multi Card. As with the personal public transport card, you will first need to purchase the card itself (only 2.5€), then you top up the short-term pass of your choice onto the card. The Multi Card offers two options: Single tickets and 10 trip tickets.

Single & 10 trips tickets – Prices & Where to Buy

citylife-madrid-multi-transportation-card

A single journey on public transport in Madrid will usually cost between 1,50€ and 2€, making it very budget friendly. If you don’t want to top up your card every time you need it, you should consider buying a 10 trip ticket which costs just 12,20€. Both tickets work on metro and bus systems within zone A. As the Multi Card is not personalized, it can be shared with others.

Buying the Multi Card and it’s corresponding tickets is incredibly easy. All you need to do is go to any metro station in Madrid and place your order at any of the ticket machines there. These machines look like ATMs but will have the branding of the Madrid metro on them. Once there you can pay either in cash or with credit card.

Please be aware that you may change freely between various metro lines once you are inside the metro system. But changing from metro to bus or from one bus to another means that you have to use your card again. That being said, you can also top up your Multi Card from the bus driver – but only in cash.

To read more about the Multi Card, please click here.

1.3 Madrid Tourist Travel Pass

The Madrid tourist travel pass gives you unlimited usage of zone A and T between 1-7 days. This is a very practical and very affordable way to get around Madrid on a short-term basis. This is especially true because the majority of Madrid’s most popular locations for visitors and tourists are located within zone A. Additionally, zone T is perfect for those planning to make day trips to some of the small cities located outside of Madrid.

Madrid Tourist Travel Pass – Prices & Where to Buy

Prices are determined by number of days and by desired zones. Check out the table below for a price breakdown of each. To buy the Madrid tourist pass you simply visit any metro station and use the ticket machines located there. Alternatively, you can buy these passes at the sales points at the Madrid airport. The Madrid tourist pass comes with the Multi Card included. Once the pass expires, you can top up the Multi Card with single or ten trips tickets and keep using it. Finally, please keep in mind that Madrid tourist pass cannot be shared between several people. Therefore, each person in your group must hold their own card. For more details on the Madrid tourist pass, please click here.

citylife-madrid-zones-transportation-card-madrid

2. How to Get your Personal Public Transport Card


As we mentioned at the top of this article, we recommend that your order your personal public transport card online – ideally about 3 weeks before your arrival. It will save you time, money and hassle. To make the process of ordering your public transport card online as simple as possible, we’ve created a step by step guide. Continue reading below for all the details.

If you are already in Madrid or did not order your transport card on time online, you can use our FREE SERVICE to make an appointment for a time that suits you best! Citylife has access to exclusive appointment dates and times so you can get a next-day or even a same-day appointment that you won’t find online! To do so, simply fill out our form below and we will be in touch.

2.1 Step by step Guide – How to Order your Public Transport Card Online

Order your public transport card online by filling out the official request form. Once your request has been processed by the Consorcio de Transportes de Madrid, your card will be sent to the indicated shipment address usually within 10-15 working days. Here is a step by step description:

  1. Access the CRTM webpage here!
  1. Select the option “Individual”, close the pop-up screen by clicking on “Cerrar” proceed to the next screen
  2. On the next screen you have to provide some personal information. You need to choose between “pasaporte” (if you have a passport) or “DNI no español” (if you have a valid national ID card.) At “Código ISO” you need to fill in the country code of your passport and at “Documento” you need to fill in the document number.
  3. Next up you need to fill in your “nombre” (first name), apellido (last names) and your date of birth. And press “iniciar solicitud on-line” to continue.
  4. On the next page you will have the chance to review your details. You will also need to add your email address (correo eletronico), Spanish phone number and the address in Spain where you would like the card to be sent (please feel free to use our phone number and address). Once done, click “Siguiente.”
  5. You will be asked to upload a standard passport sized photo in colour, as well as a scanned copy of your passport or ID card.
  6. Once uploaded, you need to accept the terms and conditions at the bottom and continue by clicking on “Siguiente”.
solicitud-tarjeta-transporte-publico-madrid-gran-via-33
  1. Last but not least, you will be asked to review and confirm the information you have provided. You will also have to pay the mandatory standard fee of 4€ to the Consorcio de Transportes de Madrid for issuing your public transport card. If the process is completed successfully you will receive a confirmation email.

2.2 Have your Transport Card Delivered to the Citylife Office for free

The Consorcio de Transporte de Madrid only delivers personal public transport cards to Spanish addresses. Additionally, you can only input a Spanish phone number on the application form. To keep things stress free, you can indicate the Citylife mobile phone number and use our office address as the shipment location. We will happily store the card for you free of charge until you are able to pick it up.

While at our office you can also take advantage to ask all your questions, activate a free Spanish prepaid SIM card, open a free Spanish bank account, get free advice on housing or simply some hints & tips to explore this beautiful city.

To ensure that you correctly complete the online form when ordering your transport card, make sure to read the text above and have a look at the example image we included. We’ve also included the Citylife details that you will need to fill out the form and to ship it to our office for free storage, below:

656190745
Calle Gran Vía 33, 8D, 28013 Madrid, Spain

IMPORTANT: Once you’ve ordered your card online and indicated our address as shipment address, please send us a short confirmation via WhatsApp to our official mobile phone. This way we are aware of it too and can notify you once it has arrived! Please don’t forget! Once you have picked up your public transport card upon your arrival, you can top it up with your monthly pass at any machine located in one of the many Madrid metro stations around the city.

If you couldn’t request the public transport card ahead of time or the online order didn’t work, send us a WhatsApp with your full name and arrival date. We will make an appointment for the day and time that is convenient for you at no cost!


3. Madrid Transport Options – a Comprehensive Outline


The following sections of this article will outline everything you need to know about getting around in Madrid by public transport. From all Madrid’s modes of transport and how to use them to convenient alternatives. In addition to a detailed and comprehensive explanation we will also include promo codes for Uber and Cabify at the bottom of this article, which will help you save money along the way!

3.1 Madrid Metro – Zones, Lines & All Available Passes

The Madrid metro is the most popular way to get around Madrid. Its 12 metro lines, 300+ stations and several other unique connections to some of the harder to reach places makes it one of the most accessible metro systems in Europe. Continue reading for a complete breakdown of the Madrid metro system.

Madrid Metro – Zones, Lines & All Available Passes (CLICK TO OPEN)

Metro Maps

Metro Operating Hours

Typically, the metro runs from 06:00 – 01:30 with trains arriving every 2-15 minutes. Frequency is dictated by the city’s rush hours.

Metro Zones

The Madrid metro will take you to zones A, B1, B2 & B3. In most cases you will only need access to zone A to enjoy Madrid, especially as a tourist. However you might find that your workplace, university campus or home is located in Madrid’s farther zones. We go into detail on what tickets you need and their prices above, however we have summarized the ticket options for you.

Metro Tickets & Prices

  • Single Ticket (Zone A) – 1.50€ – 2.00€.
  • 10 Trip Ticket (Zone A) – 12.20€.
  • Unlimited Monthly Metro Pass – Please refer to our chart above by clicking here.

Recommended Apps to Download

Metro de Madrid App
Moovit App
Madrid Transport TTP App


3.2 Madrid Buses (EMT) – Routes, Night Buses & Airport Shuttle

The Municipal Transport Company of Madrid (EMT) is in charge of Madrid’s ultra efficient bus system. Comprised of over 200 bus lines with roughly 2,000 buses in operation, the bus system in Madrid is a great way to get around the city as it can take you to many places that the Madrid metro can’t reach. The EMT buses are blue city buses that operate within the central zone of Madrid – meaning they do not travel throughout the entire province of Madrid, but only the city of Madrid. Skip ahead for more info on how to travel through the Madrid province by bus.

Need to get to the Madrid airport? The Madrid bus system is the cheapest way to get to Madrid Barajas Airport! They run all year round and the airport shuttle even runs for 24hrs a day! Read more in our guide to Madrid Airport Transportation Options and Discounts.


Madrid Buses (EMT) – Routes, Night Buses & Airport Shuttle (CLICK TO OPEN)

Route Maps

Bus Operating Hours

Typically, buses run from 06:00 – 23:30 with frequency ranging from every 5-20 minutes on weekdays. On weekends and holidays they run from 07.00-23:30 and with less frequency.

Night Buses

Madrid’s night buses, known as Búhos or Owls, run from 23:30 – 6:00 in 27 different routes. All routes start and end at the central Plaza de Cibeles. You can find the night bus schedule at bus stops in the city. Also check out the night bus map here.

Bus Tickets & Prices

You can access the bus with both your monthly transport card and the Multi Card which we cover above. If you have 10 rides loaded to your Multi Card you simply board the bus and tap your ticket. If you need to purchase a single ride you can do so right from the bus driver.

Airport Shuttle

Though you can certainly get to the airport via the standard metro and bus routes, there is a great airport shuttle available as well. It runs every 15 minutes during the day and every 35 during the night, stopping at Cibeles and Atocha. Tickets for the shuttle cost 5€. For more details, click here.

Electric Buses

Madrid is introducing eco friendly buses to the city, starting with lines 001 and 002 which operate within some of Madrid’s more heavily used routes.

Recommended Apps to Download

EMT App
Moovit App
Madrid Transport TTP App


3.3 Metro Ligero Madrid – The Light Rail of Madrid

The Metro Ligero is Madrid’s Light Rail system. It’s an above ground metro system that connects Madrid through 4 lines and over 50 stations. However, this transport system is different from the Madrid Metro as it connects travelers to the less central areas of the city. You will find them more in the suburban areas of Madrid, connecting Zone A with zone B1, B2 and B3.

Metro Ligero Madrid – The Light Rail of Madrid (CLICK TO OPEN)

Light Rail Maps

Light Rail Operating Hours

Metro Ligero lines ML1-ML3 share the same hours as the Madrid Metro day hours (6:00 – 01:30. And line ML4 runs from 5:00 – 00:45.

Light Rail Lines

Get a better look at how the Metro Ligero connects with the Madrid Metro by checking out each of the four lines below. The CRTM has layed out all the Metro Ligero lines, stops and connections for you to easily plan your commute around Madrid.

Additionally, make sure to take a look at each individual stop on the Metro Ligero routes.

Light Rail Tickets & Prices

  • With the standard Multi Card pass and zone A monthly pass you will have access to the ML1 line. Single tickets cost between 1.50€ – 2.00€ and 10 ride tickets cost 12,20€.
  • To access the ML2 and ML3 lines you will need to top up an additional pass to your Multi Card or pay a supplement with your monthly pass. Single tickets/supplement costs 2.00€ and 10 ride tickets cost 12,20€.
  • If you plan your trip ahead you can combine your Madrid Metro access and your Metro Ligero access in one top up. Single combo tickets cost 3.00€ and 10 ride combo tickets cost 18.30€.
  • To access the ML4 (Parla Tram) you will need to top up an additional pass to your Multi Card or pay a supplement with your Monthly Pass. Single tickets cost 1.30€ and 10 ride tickets cost 8.50€.

For all details on these tickets and fares, please refer to the official website of the Consorcio de Transportes de Madrid.

Recommended Apps to Download

Metro Ligero Oeste App
Moovit App



3.4 Cercanías Madrid – The Regional Trains of Madrid

Like the Metro Ligero, the Cercanías Madrid is an above ground train system. However, the Cercanías system takes travellers through the entire region of Madrid. Not just the suburbs of the of Madrid city, but the actual province of Madrid. The Cercanías trains operate in partnership with Spain’s high speed train network – called Renfe – allowing it to be fast, reliable and comfortable. With 9 lines and over 90 stations, Cercanías offers great connections to the small towns and areas within the Madrid region.

Cercanías Madrid – The Regional Trains of Madrid (CLICK TO OPEN)

Cercanías Operating Hours

The Cercanías Madrid trains run everyday from 5:30 – 23:30.

Cercanías Lines

Get a better look at how the Cercanías system connects with the Madrid Metro by checking out each of the 9 lines below. The Concorcio de Madrid has layed out all the Cercanías lines, stops and connections for you to easily plan your commute around Madrid.

Cercanías Tickets & Prices

  • If you have the monthly transport pass you will have access to the Cercanías stations that are located within the zones that your pass covers. If you need to go beyond the zones of your monthly pass, you will need to pay a supplement that covers the distance you will be going. Prices vary based on where you start and end your journey, so please check the detailed pricing table here.
  • The Cercanías system is operated by Renfe, which means that you cannot access these trains with your Multi Card. They have their own ticket systems and zones. For a detailed pricing info please check the pricing tables here.

Recommended Apps to Download

Cercanías Renfe App
Moovit App


3.5 Autobuses Interurbanos – The Suburban Buses of Madrid

Unlike the rest of the Madrid public transport system, the suburban buses are run by a network of private companies that travel throughout the region of Madrid. There are over 300 lines in operation with roughly 20,000 operations each day. These buses depart from various central stations in Madrid, connecting travelers to hundreds of stops outside of the city.

Autobuses Interurbanos – The Suburban Buses of Madrid (CLICK TO OPEN)

Suburban Bus Maps

Suburban Bus Operating Hours

Typically the suburban buses run between 6:00 – 23:30. However some buses will operate at night as well. Please refer to the official time table for each region here.

Suburban Bus Lines

Use the trip calculator facilitated by the Consorcio de Transportes de Madrid to get all the information on the suburban bus lines that you need to take.

You can access these suburban buses at the following major stations in Madrid: Plaza de Castilla, Avenida de América, Plaza Elíptica, Príncipe Pío and Moncloa

Suburban Bus Tickets & Prices

  • If you have the monthly public transport pass you will have access to the suburban bus lines that are located within the zones that your pass covers. If you need to go beyond the zones in your monthly pass, you will need to pay a supplement that covers the distance you will be going. Prices vary based on where you start and end your journey so please check the detailed pricing table here.
  • Single tickets and 10 trip tickets are available but are not associated with the same Multi Card that we have mentioned throughout this article. The suburban bus system has it’s own tickets and pricing system. Single ride tickets can be purchased directly from the bus and 10 trip tickets can be bought at the bus stations and other licensed ticket points.

For all details on these tickets, fares and where to buy them, please refer to the official website of the Consorcio de Transportes de Madrid.

Recommended Apps to Download

Tu Transporte Madrid App
Madrid Transport TTP App


4. Traveling Long Distance Around Spain


4.1 Long Distance Trains

Renfe is Spain’s high speed train network that connects travelers all over Spain. The trains can also take travelers across the border form Spain to Portugal and France. Check out the official Renfe website to learn more. Also check out the new lost-cost train routes offered by Ouigo.

4.2 Long Distance Buses

There are several private bus companies that can take you all over Spain and beyond. The most popular being Avanza Group, Flixbus and Alsa.


4.3 Comparison Tools

You can compare the train times, destinations and prices among Spain’s top long distance train and bus operators by using Trainline! Additionally you can check out trains and buses across Europe and compare those prices as well. If you want to compare across all modes of long distance transportation (bus, train, car rental & flights) we recommend that you use Comparabus!

Looking for additional travel options? Check out our other articles on Bike and Scooter Rentals as well as our top recommendations for car sharing and car services including available promo codes to save money.


5. Private Transport & Alternative Transport Options


Even though Madrid’s public transport system can easily get you where you need to go, you might be looking for some alternative options. Whether you want to get to your destination faster, you’d just like some privacy or maybe you’re trying to adopt a more eco friendly lifestyle. Whatever your case might be, Madrid is home to some great private transport and alternative transport options that suit everyone’s preferred lifestyle.

5.1 Renting e-Scooters, e-Bikes & Motor Scooters in Madrid with Discounts

Electric transportation is on the rise around the world and Madrid is no different! If you’re looking for a unique and affordable way to travel around Madrid while reducing your carbon footprint, then we recommend downloading one of the many apps out there! In Madrid you’ll find e-Scooters (kick scooters), e-Bikes and Motor Scooters parked in the streets just waiting to be used. All you need to do is download the corresponding app, hire one of them and off you go!

Check out our detailed list of top recommended e-Scooter, e-Bike and Motor Scooter companies in Madrid companies in the city and receive some exclusive discounts on your next ride!

5.2 Car Rentals, Carsharing & Ridesharing in Madrid with Discounts

Madrid is a big city. It can take time to get from one end of the Spanish capital to another with public transportation. Many people would prefer to drive to to their destination but they don’t have the means to own a car themselves. This is where car rentals, carsharing and ridesharing comes into the fold! You can either hop in a car and be driven across town (rideshares like Free Now & Uber), or drive an electric car yourself from one point of the city to another (carshare, e.g. Free2Move), or even rent a car for several days to explore beyond the Madrid city limits. Whatever it is, Madrid has something for you!

Take a look at our comprehensive guide to Car Rentals, Carsharing & Ridesharing in Madrid to find the top companies in the city and also receive some great discounts for your next trip!

Save 5€ on your next taxi ride by downloading the Free Now app and using Citylife’s exclusive promo code! It’s quick, reliable and incredibly easy!


6. Make Your Transport Card Appointment with our Free Service


If you’re struggling to make the appointment to obtain your public transport card, we can help! Fill out this form below, follow the instructions and we will let you know the available options!

    First Name

    Last Name

    Email

    Date of Birth (DD/MM/YYYY)

    Your Phone (WhatsApp) Number

    EU citizen or Non-EU citizen?

    Estimated Date of Arrival in Madrid - DD/MM/YYYY

    Duration of Stay in Spain (in months)

    Your University/Work in Madrid

    He leído y acepto la Política de Privacidad / I have read and accept the the Privacy Statement!

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    7. FAQ



    Leah has been living in and exploring Madrid since 2013 when she moved to the city for a simple summer abroad. She started the Citylife Blog in 2014 with the goal to share everything there is to know about her favourite place on earth!

    20 Comments. Leave new

    • how can i get the young people pass?

      Reply
    • Nicholas
      28/07/2024 17:52

      Hi, after entering payment information and hitting the continue button we were brought back to page one. Still have not received the confirmation email. Is there a way to confirm we ordered the card successfully

      Reply
    • We bought a 10 journey multi card yesterday and used it twice. Today it did not work on the bus. Do you have to use them all in one day? Nothing anywhere will give us this answer. We feel swindled.

      Reply
    • Hi, when we are EU Citizens over 65 year, can we travel in Madrid free of charge? Do we need to have personal transport card or passport/ID is enought? thanks

      Reply
    • Hello,
      Can I use 4 day Tourist Travel Pass including Zone T for traveling to Toledo by ALSA bus?

      Reply
    • Diane MacDonald
      23/11/2023 16:30

      Hi
      I am living in Madrid for three months have an over 65 transport card which I believe gives me free travel on the Metro. Can this also be used for the bus to Toledo?
      Thank you

      Reply
    • Hello! I cannot find my Unibersity in the list: Alfonso X el Sabio university (UAX). I cant get a public transport card when I will attend classes at that university?

      Reply
    • Hi! If you don’t have a Spanish phone number, does that mean you can’t order a public transport card? Thanks!

      Reply
      • Hey there Manon! You do need to have a Spanish phone number in order to order the madrid metro card. But you are more than welcome to use the Citylife office number and address! We will save the card at our office until you are ready to pick it up.

        Calle Gran Vía 22 – Duplicado, 2nd Floor, 28013 Madrid, Spain
        +34 915 296 673

        Reply
    • Hi! If my friends and I take the metro using 1 multi card, does it mean we can tap the same card 4x to enter?

      Reply
    • I charged the card for 10 trips for A zone by mistake, can I change it to compindo zone to include the B1 zone any by the difference in price

      Reply
    • How many individuals can use a single multi card. If we have 6 people in our travel party and we’re only in Madrid a few days, can all 6 of us travel using the same card?

      Reply
    • Can I go to Toledo with my student pass?

      Reply
      • Chandler
        13/02/2022 11:48

        Yes. You can take the ALSA bus for free with public transportation card from the Plaza Eliptica bus station.

        Reply
    • I have a problem. The internet page to buy the card has an error. when I type in my credit card name and click “siguiente” nothing happens. The page loads itself again. what can I do?

      Reply
      • Hi Sarah! Sometimes the page gets stuck and you need to close it down and start again. Another problem could be that your card is not accepted. Unfortunately I can’t give you further info about the problem unless I see it. Feel free to send an email to [email protected] and we can help you order your transport card.

        Reply

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