There’s a lot to organize once you’ve decided to move to and live in another country, whether it’s only for the semester or for a whole year. Either way, healthcare is something you cannot arrive without. We know you probably have a lot of questions about the Spanish healthcare system and how it works, so we’ve laid out the basics for you here. For more comprehensive descriptions, information, and helpful links, read our Madrid Essentials guide!

The Spaniards are proud of their extensive & accessible healthcare system and for good reason. This includes centers for primary healthcare, called “centros de salud,” as well as public and private hospitals. You’ll also see the green crosses marking pharmacies all over the city, where you can buy all kinds of medicines and personal care products for a relatively low price.

  • Important Numbers You Should Know:
    • 112 – Emergency services no matter where you are in Spain
    • 092 – Number for the local police in Madrid & SAMUR ambulances
    • 091 – Spanish national police
    • 089 – 24-hour pharmacies or check here!
  • For European Residents:
    • The European Health Insurance Card is your best friend; it’ll allow you to get the same medical services as Spanish residents. But remember having this card doesn’t guarantee free services
      • Once you’ve arrived in Madrid with your card, visit your closest health center (centro de salud) with your ID, passport and European Health Insurance Card to be assisted
      • For recommendations on an additional private insurance for your time abroad, check here!
  • For Non-European Residents:
    • You will need proof of health insurance for the duration of your stay in Spain before your arrival in Madrid (private health insurance). This is a requirement for the visa application process
    • Before you arrive, be sure you understand the conditions of the plan you have (i.e. which services are covered and where)

Citylife Madrid Recommendations

To find the closest “Centro de Salud” to your new home in Madrid simply click here! This should be your first point of contact in case you need to see a doctor and do not have a private insurance!

hm hospitales logoIf you have a private insurance, we highly recommend HM Hospitales! They are the leading Hospital Group in Madrid covering all medical and surgical specialties, with 6 general hospitals and 3 Comprehensive Centres super-specialised in Oncology, Cardiology & Neuroscience ensuring that patients receive a 24/7 fully personalised and comprehensive service! They will liaise with your insurance directly carrying out all the necessary procedures on your behalf so you do not have to do any paperwork. With their team of interpreters, they will even attend you in your own language!


CaredenttempCareDent offers first class dental care in various locations in the heart of Madrid as well as all over Spain. They specialize in all areas of dental treatment and offer free treatments (comprehensive examination, cleaning of your teeth, x-ray pictures, etc.) with their membership card. Simply stop by our office to get your free membership card!


Logo Farmacia TrebolFarmacias Trebol is one of the biggest pharmacy chains in Spain with locations all over the city offering a free membership card (5% discount) and a great online shop with lots of discounted drugs with free & quick shipment within Spain!


STM Nummos LifeIf you’re not sure where to start when looking for a private insurance plan for your time in Spain, we recommend to get in touch with STM Nummos Life SL. They represent the world’s leading medical insurance companies. The different insurance plans offered serve as additional coverage to the European Heath Insurance card, as well as full private insurance coverage! For a list of English speaking doctors, please click here!

Giofactwin Medical Appointment is the perfect app for your medical assistance when you are abroad. It locates medical centers within your area and allows you to request appointments for medical consultations. Chose your nearest center, the app will show you a map with the route to get there and connect you directly with the International Deparment of the medical center. Once there, they will take care of you, giving you and your relatives support and assistance during your stay at the hospital.

Download it FREE on App Store (iOs) and Play Store (Android)!


We hope this has been helpful, and as always, if you have any questions Citylife is here to help! Contact us on our website or stop by our office. We look forward to seeing you and happy travels!

Hint: Reserve your free Madrid Starter Pack now & pick it up upon arrival!

Don’t forget to reserve your free Madrid Starter Pack here, so that you can conveniently pick it up upon your arrival in the city. Once in our office you can take the opportunity to ask us all your questions and to get all the help you may need for free!

– Joa



Leave a Reply

Your email address will not be published. Required fields are marked *