HLA Hospital Group – Accredited International Hospital in Madrid’s City Center

Home » Moving to Spain » Spanish Healthcare » HLA Hospital Group – Accredited International Hospital in Madrid’s City Center

The HLA Group offers international students, expatriates, and visitors a free International Patient Department with English-speaking staff, helping coordinate doctor visits and medical tests through private, university, or other insurance plans. It’s a leading private healthcare network in Spain, particularly the Hospital HLA Universitario Moncloa, located in Madrid, is recognized for its high-quality care and is the only hospital in the Region of Madrid awarded the prestigious “Q” for Quality Tourism certification.

If you are still looking for a decent and affordable health insurance plan for your time in Spain, make sure to check out our guide on best health insurance in Spain for international students & expats.

Download the official HLA Moncloa Hospital Student brochure to read about everything they offer to international patients. Additionally, you can contact the HLA Moncloa team directly with any questions you have through their email at [email protected]

Download Brochure

To read more about the customer and medical services offered at HLA Universitario Moncloa, skip down to our quick facts section. Otherwise, continue reading for an informative description of a foreign student’s trip to HLA Universitario Moncloa which was written by one of our community members, Richard!

A Foreigner’s Trip to HLA Moncloa Hospital

I came to Madrid because I joined a study abroad program and I wanted to explore Spain and Europe. I didn’t know a lot about the Spanish Healthcare system, but I had heard that almost any kind of medical assistance could be covered and that the public healthcare system was very good. Unfortunately, I got very ill on a trip with abroad with some friends and I needed to see a doctor to help with fever and body pains.

I knew that I could call 112 and get help from the emergency services, but as I am not a European citizen I was worried that I would have some trouble with my insurance. I was also afraid about the language barrier since I do not speak Spanish very well. A friend of mine from university recommend that I reach out to Citylife Madrid for advice and they recommended that I visit the Hospital Universitario HLA Moncloa. It was a private hospital, but they have an international patient assistance department, and my insurance was accepted right away. The department’s staff also speak English and helped me communicate with the doctor throughout the entire process.

Once I was better and ready to leave the hospital I was given a business card with a 24/7 emergency phone number which I could use to contact the staff at the HLA Moncloa Hospital any time I needed insurance. They told me it can be used to help fill prescriptions, to call a doctor to my home, appointments with radiology and with lab tachs. Basically, any kind of specialty I might need in the future. What’s even better is that it’s all covered by my insurance!

Coming to Spain and having the peace of mind of having my health in good hands really reassured me for the rest of my stay and adding more Spanish experiences!

To read more about the Spanish private and public healthcare system, take a look at our guide to Healthcare in Spain. It will help you familiarize and navigate the Spanish healthcare system.

HLA Moncloa Hospital Services & Specialties

The HLA Moncloa Hospital offers a wide range of services and specialties to its patients. Take a look at all they have to offer:

Medical and Healthcare Services

Consultations with all types of specialists
Emergency and scheduled dental consultations and treatment
Hospitalisation
Diagnostic tests and clinical analyses
Home visits by nurses and medical services

Administration and Logistic Services

Repatriation
Ambulance transportation
Priority Scheduled treatments
Telemedicine. Video medical consultations
Call center 24/7 in English. Including healthcare assistance management and international administration
All insurance accepted. They do the paper work for you.